2023 Polestar 2 backup camera and parking sensor problems
93 of the 116 complaints owners filed with NHTSA about the 2023 Polestar 2 name the backup camera and parking sensors (NHTSA’s “Back Over Prevention” heading — the backup camera and rear parking sensors). Filed under the same heading: 6 manufacturer bulletins, 3 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the backup camera and parking sensors
Source: NHTSA complaint database0 of the 93 reports a crash · 0 a fire · 2 injuries. Self-reported, unverified.
Filed per year: 2023: 3 · 2024: 10 · 2025: 71 · 2026: 9
Too few of these complaints carry an odometer reading to say when the problem shows up.
116 complaints in all about the 2023 Polestar 2, 9 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Back Over Prevention” means the same area of the vehicle, not one fault.
Across model years: Polestar 2 backup camera and parking sensor problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the backup camera and parking sensors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
Almost everyday I back out of my driveway and the backup camera either doesn't start at all (it says 'temporarily unavailable' - but oddly seems to work a few minutes later). Or it flickers so badly and slowly between an overhead view and backup that its hard to see. This has caused multiple near misses.
Every time I back up within ~30-60 seconds of getting in the car, the backup camera turns off and switches to a screen that says "Camera unavailable". This is a major safety issue and has led to some close calls while backing up. Someone could have been hit.
When first starting the vehicle the camera routinely does not work and gives an error message "Camera is temporarily unavailable". This typically happens in the first minute or two. I have brought up this issue with the service center and they confirmed all software updates had been performed.
The car consistently has issues with the rear view camera failing when reversing with a warning stating "Camera is Temporarily Unavailable." When backing up the camera sometimes stutters, making it impossible to notice a person or object until it's too late and then it fails completely to a black screen and presents a warning that the…
Often when getting in the car and backing up to leave a garage or parking space the backup camera will not display anything and posts the message “Backup Camera Temporarily Unavailable.” sometimes the backup camera may work for a second or two before displaying the message and sometimes it immediately shows.
What is on file about the backup camera and parking sensors
Source: NHTSA recalls, investigations and manufacturer communicationsRecalls filed under this heading
- 25V615000 ModerateSep 15, 2025 · 27,816 vehicles
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
- 25V280000 ModerateApr 25, 2025 · 27,816 vehicles
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- 24V477000 MinorJun 26, 2024 · 25,825 vehicles
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
NHTSA investigation
- RQ25004 Loss of rear-view camera imageopened Jul 9, 2025 · closed Aug 28, 2026
- On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280. Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the r…
6 manufacturer bulletins filed under this heading
The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre backup camera and parking sensor problems common on the 2023 Polestar 2?
They are documented: NHTSA holds 93 owner complaints naming the backup camera and parking sensors on this model year (80% of everything owners filed about it), and 6 manufacturer bulletins, 3 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the backup camera and parking sensors on the 2023 Polestar 2?
Yes — 3 campaigns are filed under this heading: 25V615000, 25V280000, 24V477000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do backup camera and parking sensor problems show up on the 2023 Polestar 2?
Too few of the complaints carry an odometer reading to say. The model year's page shows the mileage curve across every system where it can.
What does NHTSA's "Back Over Prevention" heading cover?
The backup camera and rear parking sensors. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.