Ford preliminary evaluation PE24019
Low-pressure fuel pump failure. NHTSA’s Office of Defects Investigation opened this preliminary evaluation about the fuel pump on 7 model years (2018–2022). Opened Jul 29, 2024, closed Sep 19, 2025 after 14 months. It led to safety recall 25V455000. became a recall
What NHTSA says
Source: Office of Defects Investigation, as filedOn July 29, 2024, the Office of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressure fuel pumps substantially similar to the 2021 Ford Bronco, including the 2022-2023 Ford Bronco, 2018-2023 Ford F-150, 2022-2023 Ford Expedition, 2019-2023 Lincoln Navigator, 2020-2023 Ford F-250-F-550, 2024 Ford Super Duty Chassis Cab, 2024-2025 Ford Ranger, 2020-2023 Ford Explorer, 2020-2023 Lincoln Aviator, and 2021-2025 Ford Mustang. ODI's investigation found that the affected vehicles may lose fuel pressure and flow from the fuel delivery module (consisting of a low-pressure fuel pump, jet pump, reservoir, and other parts) due to a low-pressure pump failure. This can cause the engine to stall while driving. The root cause is reduced internal clearance in the fuel pump, increasing friction and sensitivity to vapor lock. Fuel blockage from contamination inside the jet pump also contributed to the failure. Ford stated that the contamination source was unknown. On July 7, 2025, Ford filed recall 25V-455 for certain 2021-2023 Ford F-550 SD/F-450 SD/F-350 SD/F-250 SD, 2021-2022 Lincoln Navigator, 2021-2022 Ford Mustang, 2021-2022 Ford F-150, 2021-2023 Ford Explorer, 2022 Ford Expedition, and 2021-2023 Ford Bronco vehicles produced between July 1, 2021, and July 30, 2022. The recall also included certain 2021-2023 Lincoln Aviator produced between July 1, 2021, and December 21, 2022. Ford explained in its recall filingthat the production dates used for the recall were based on changes in the manufacturing process. Specifically, Ford determined that in June 2021, the supplier modified the jet pump manufacturing process, producing fuel pump chambers with a lower-than-specified internal clearance. In July 2022, the supplier implemented corrective actions to the manufacturing process by adding two additional vacuum pumps to reduce contamination during the production of the jet pump. ODI has identified approximately 1,000 reports involving vehicles covered in this investigation but excluded from recall 25V-455. However, even with such reports, these vehicles experienced comparatively lower failure rates than the vehicles that are subject to Recall 25V-455. Ford has explained that these vehicles were excluded from the recall population because they did not experience the manufacturing changes that prompted the recall. Specifically, according to Ford, vehicles built before July 1, 2021 (the recall production start date), were not affected by the supplier’s change to the jet pump manufacturing process. Even after closing this investigation, ODI will continue to monitor complaints for vehicles excluded from recall 25V-455 to consider whether they exhibit the same risks as the vehicles encompassed by the recall. The recall remedy is currently under development. In view of Ford’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
A Preliminary Evaluation is the first formal stage: NHTSA has decided the complaints and other information it screened are worth a closer look, and asks the manufacturer for its own data on the condition. The summary is the agency’s own text from its investigation file, unedited; the resumes carrying the full reasoning are linked below.
The paperwork NHTSA filed
Source: every document on this action, at nhtsa.gov- Opening resume — ODI’s own summary of why it opened this — the subject, what prompted it, and the vehicles in scope.
- Closing resume — ODI’s own summary of why it closed this, and what it concluded.
| Document | Code | Filed | At NHTSA |
|---|---|---|---|
| Opening resume | INOA | 2024 | |
| Closing resume | INCLA | 2024 | |
| Information request to the manufacturer | INIM | 2024 | |
| Manufacturer's response — data | INRD | 2024 | 37 files 12345678910111213141516171819202122232425262728293031323334353637 |
40 of 60 documents shown; the rest are under this number at nhtsa.gov.
These are NHTSA’s own files, served from the agency’s site — the resumes are what ODI wrote when it opened and closed the action, and the rest is the correspondence behind them, including what the manufacturer sent when the agency asked. They are linked, not copied: where a document names the people who wrote in, that redaction is the agency’s to make and its copy is the one you should read.
What owners had already reported
Source: complaints on file the day it openedWhen NHTSA opened this on Jul 29, 2024, owners had filed 2,441 complaints with the agency about the model years above, of which 49 named the fuel/propulsion system NHTSA went on to investigate. Owner complaints are the agency’s main early signal: ODI screens them, and a Preliminary Evaluation is usually where a pattern in them ends up.
This is what the complaint file held on that date, not a claim about which reports prompted the investigation — NHTSA’s complaint records carry no investigation number, so nobody can make that link from the data alone. The opening resume linked above names the reports ODI itself cited. Complaint records on this site begin with 2016.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one became a recall. The campaign page carries the manufacturer’s filed defect, risk and remedy, the build window and every model year covered; whether one specific vehicle is included is settled by VIN at nhtsa.gov/recalls.
Model years it names
Source: as NHTSA filed themAlso named on model years this site has no page for: 2020 Ford Redundant F-250; 2022 Ford Redundant F-250.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs PE24019 a recall?
No — it is the investigation that led to one. Recall 25V455000 is the campaign; its page carries the remedy.
Is PE24019 still open?
No. It closed on Sep 19, 2025 and led to recall 25V455000.
Which vehicles does PE24019 cover?
NHTSA opened it on 7 model years: 2022 Ford Bronco, 2021 Ford Bronco, 2022 Ford Expedition, 2022 Ford F-150, 2018 Ford F-150, 2020 Ford Redundant F-250 and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.