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Owner complaints · Visibility/Wiper

2021 Hyundai Palisade visibility and wiper problems

63 of the 439 complaints owners filed with NHTSA about the 2021 Hyundai Palisade name the wipers, glass and mirrors (NHTSA’s “Visibility/Wiper” heading — windshields, wipers, washers, mirrors and defrosters). Filed under the same heading: 2 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

63 complaints 14% of this model year’s typically at 4k miles

What owners filed about the wipers, glass and mirrors

Source: NHTSA complaint database
63complaints name the wipers, glass and mirrors

0 of the 63 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.

Filed per year: 2020: 6 · 2021: 26 · 2022: 13 · 2023: 7 · 2024: 5 · 2025: 3 · 2026: 3

4kmiles, typically

Half of the 15 owners who gave an odometer reading reported the visibility and wiper problem between 2,000 and 10,000 miles. A median of reports, not the life of a part.

14%of this model year’s complaints

439 complaints in all about the 2021 Hyundai Palisade, 3 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Visibility/Wiper” means the same area of the vehicle, not one fault.

Across model years: Hyundai Palisade visibility and wiper problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the wipers, glass and mirrors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Twice this has happened. My windshield wipers lock up and will not clear the window. It seems like there may be snow or ICE below them where they tuck in when this happens, which is hard to clear out anyway.
Visibility/Wiper at 2,000 miles Feb 18, 2021 NHTSA owner report
I just purchased the vehicle and on the same day I was driving on the highway on my way home, I discovered a rock chip on the windshield, I did not hear anything impact the windshield but judging but not hearing any sound. The windshield seems to be very fragile compared to other vehicles i've owned
Visibility/Wiper Feb 16, 2021 NHTSA owner report
When it is snowing too heavily, too fast, or snow falls on to your windshield from your roof while driving the windshield wipers stop. They do not turn back on until you have manually cleared the windshield. This happens while you are driving.
Visibility/Wiper at 850 miles Feb 12, 2021 NHTSA owner report
Wipers stop working when snow accumulates, blocking sensor on windshield. Very dangerous. This has happened when driving and while parked. Only way to solve is to stop car and remove snow accumulation between wipers and recessed area underneath
Visibility/Wiper at 4,000 miles Feb 2, 2021 NHTSA owner report
We were driving at a slow rate of speed and a rock bounced up from a passing car, not even driving behind it but passing head on, and it cracked the windshield. These windshields seem to be extremely fragile and can't hold up to a simple rock or even pebble.
Visibility/Wiper at 3,500 miles Dec 18, 2020 NHTSA owner report

What is on file about the wipers, glass and mirrors

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigation

Other systems with a record on the 2021 Hyundai Palisade

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are visibility and wiper problems common on the 2021 Hyundai Palisade?

They are documented: NHTSA holds 63 owner complaints naming the wipers, glass and mirrors on this model year (14% of everything owners filed about it), and 2 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the wipers, glass and mirrors on the 2021 Hyundai Palisade?

Yes — 2 campaigns are filed under this heading: 23V180000, 22V627000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do visibility and wiper problems show up on the 2021 Hyundai Palisade?

Owners who gave an odometer reading reported it at a median of 3,500 miles; half of them between 2,000 and 10,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Visibility/Wiper" heading cover?

Windshields, wipers, washers, mirrors and defrosters. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.