⌘K
Home›Ford›2020 Ford Explorer› backup camera and parking sensor problems
Owner complaints · Back Over Prevention

2020 Ford Explorer backup camera and parking sensor problems

112 of the 1,228 complaints owners filed with NHTSA about the 2020 Ford Explorer name the backup camera and parking sensors (NHTSA’s “Back Over Prevention” heading — the backup camera and rear parking sensors). Filed under the same heading: 9 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

112 complaints 9% of this model year’s 10 reports a crash typically at 20k miles

What owners filed about the backup camera and parking sensors

Source: NHTSA complaint database
112complaints name the backup camera and parking sensors

10 of the 112 reports a crash · 0 a fire · 1 injury. Self-reported, unverified.

Filed per year: 2020: 2 · 2021: 30 · 2022: 21 · 2023: 38 · 2024: 12 · 2025: 7 · 2026: 2

20kmiles, typically

Half of the 42 owners who gave an odometer reading reported the backup camera and parking sensor problem between 7,000 and 40,000 miles. A median of reports, not the life of a part.

9%of this model year’s complaints

1,228 complaints in all about the 2020 Ford Explorer, 2 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Back Over Prevention” means the same area of the vehicle, not one fault.

Across model years: Ford Explorer backup camera and parking sensor problems, every year on file →

Advertisement

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the backup camera and parking sensors. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Reverse camera turns blue on many occasions and other times it gets dark, the engine in the mornings the engine sounds like a Diesel car in the dealer indicate it is normal but new vehicles do not sound that way
Back Over Prevention Aug 30, 2021 NHTSA owner report
We have returned the vehicle to the dealer 4 times for back-up camera / rear sensor failure. Most recently they had the vehicle from 8/16/2021 to 8/20/2021. Allegedly they replaced the back-up camera. On 8/27/2021 upon returning home from an approximately 3 mile drive, the back-up camera again failed while backing into our driveway.
Back Over Prevention Aug 28, 2021 NHTSA owner report
Back up camera not functioning properly. Back up camera will intermittently show distorted image while backing up and then it turns to black screen with warning stating "Camera is unavailable. Please contact your dealership."
Back Over Prevention Aug 20, 2021 NHTSA owner report
Rear view camera not working. Dealer has confirmed however not able to get replacement part from manufacturer. Camera has been down for over 9 months
Back Over Prevention Aug 13, 2021 NHTSA owner report
Rear view mirror keeps turning solid blue ( blank ) and message center on the dash says "rear brake assist not working"
Back Over Prevention Aug 9, 2021 NHTSA owner report

What is on file about the backup camera and parking sensors

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigation

Other systems with a record on the 2020 Ford Explorer

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are backup camera and parking sensor problems common on the 2020 Ford Explorer?

They are documented: NHTSA holds 112 owner complaints naming the backup camera and parking sensors on this model year (9% of everything owners filed about it), and 9 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the backup camera and parking sensors on the 2020 Ford Explorer?

Yes — 9 campaigns are filed under this heading: 26V123000, 25V442000, 25V159000, 24V188000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do backup camera and parking sensor problems show up on the 2020 Ford Explorer?

Owners who gave an odometer reading reported it at a median of 20,000 miles; half of them between 7,000 and 40,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Back Over Prevention" heading cover?

The backup camera and rear parking sensors. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.