Volvo bulletin 36424
What it saysThis is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions NHTSA’s full summary ↓
Volvo filed this with NHTSA as a service bulletin dated Apr 22, 2025, received Apr 9, 2025, about the steering — 2 documents under this number. It names 15 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 36424 | Service bulletin | Apr 22, 2025 | 11020450 | |
| 36424 | Service bulletin | Mar 18, 2025 | 11016901 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Volvo C40BEV; 2022 Volvo Duplicate C40BEV; 2023 Volvo Duplicate C40BEV; 2024 Volvo Duplicate C40BEV; 2025 Volvo Duplicate C40BEV.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 221 complaints with NHTSA since 2015. 5 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
When traveling down a local and city road traveling at approximately 55 miles per hour, the vehicle is fine. But once I get on the highway and travel over 60 miles per hour (approximately driving 70 miles per hour), there is a horrible click that engages in the steering wheel at around approximately 1° angle (it turns right barely when…
2023 Volvo XC40 · Steering · filed with NHTSA Jan 3, 2024 · ODI 11563210
The car starts vibrations on at 70 mph through 80 mph. I have brought it to the dealer who stated they felt it and declared that it is normal for severe vibrations to occur at only these speeds. Volvo refused to acknowledge or treat the issue.
2025 Volvo XC40 · Steering · filed with NHTSA May 8, 2026 · ODI 11736610
Persistent steering wheel vibration at highway speeds (60-80 mph), present from the first drive within two hours of taking delivery of this Certified Pre-Owned vehicle on April 14, 2026 at 21,075 miles. No warning lamps or messages.
2023 Volvo C40 · Steering · filed with NHTSA May 13, 2026 · ODI 11737627
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group3 other manufacturer communications filed against these Volvo models under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 36752.3.0 | Service bulletin | May 9, 2024 | This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrati… |
| 36805.1.0 | Service bulletin | Mar 7, 2024 | This is a Technical Journal: Creaking/ticking noise from Steering Wheel Module. FOLLOW INSTRUCTIONS AND ADD TAPE 30643492 |
| 36752.2.0 | Service bulletin | Jan 4, 2024 | This is a Technical Journal: Vibrations in steering wheel above 60 Mph. Please start by following TJ 36580 to first exclude that the vibrati… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo 36424 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 36424 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 36424 cover?
The manufacturer filed it against 15 model years: 2024 Volvo C40, 2023 Volvo C40, 2022 Volvo C40, 2025 Volvo EC40, 2025 Volvo EX40, 2025 Volvo XC40 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.