Volvo bulletin 32037.4.0
Volvo filed this with NHTSA as a service bulletin dated Jun 30, 2023, about the structure. It names 4 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a Technical Journal. Front door decor panel, noise. if a noise is heard, tighten the screw slow and gently.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 32037.4.0 | Service bulletin | Jun 30, 2023 | 10238370 | PDF, 1,503 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 372 complaints with NHTSA since 2015. 34 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
For 5 months now, there has been leaking from the rear side of the intellisafe module located by the middle top of the windshield. I have taken the care to the dealership in multiple locations, they have not found the root cause. I have paid for multiple replacements of the rubber trim and cleaning of interior parts.
2017 Volvo XC90 · Structure · filed with NHTSA Mar 3, 2021 · ODI 11398899
Rear passenger door won’t open. We had freezing temps in Colorado, when I tried to open the rear door to get my 2 month old out of the car the door would not open. Apparently this is a known problem for this vehicle the rear door motors spontaneously stop working
2019 Volvo XC90 · Structure · filed with NHTSA Jan 18, 2024 · ODI 11566201
When parked in a school car park in nj in a rainstorm the tailgate opened on its own when an electrical storm was on. I was sitting in the car at the tie sheltering from the rain. I closed the door from the inside and locked the car. The tailgate opened again.
2016 Volvo XC90 · Structure · filed with NHTSA Oct 31, 2016 · ODI 10920415
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group7 other manufacturer communications filed against the Volvo XC90 under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 37553.1.0 | Service bulletin | Sep 17, 2026 | This is a TJ - Text plus 1 attachment a TJI-522169 -If the vehicle has an abnormal gap between bumper and lower mesh follow advice under "Se… |
| 35503.4.0 | Service bulletin | May 6, 2026 | This is a Technical Journal: Panoramic sunroof, sealing strip has a gap |
| 33183.9.1 | Service bulletin | Mar 7, 2026 | This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Se… |
| 36902 | Service bulletin | Dec 19, 2025 | This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, ple… |
| TJ36902.1.0-2025-10-31 | Service bulletin | Nov 7, 2025 | This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open Hood" DIM message, ple… |
| 36857 | Service bulletin | Jan 9, 2025 | This is a Technical Journal: Fuel Door Won't Open. Using the key fob buttons: •Press the lock button •Wait approximately 10 seconds •Pres… |
| 36277 | Service bulletin | Oct 25, 2024 | This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo 32037.4.0 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 32037.4.0 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 32037.4.0 cover?
The manufacturer filed it against 4 model years: 2019 Volvo XC90, 2018 Volvo XC90, 2017 Volvo XC90, 2016 Volvo XC90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.