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Manufacturer communication · Service bulletin

Volkswagen bulletin V9124082075366_1

What it saysThe purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of any of the following components will require specific Guided Fault Finding (GFF) direction where… NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Sep 25, 2024, received Oct 9, 2024. It names 19 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of any of the following components will require specific Guided Fault Finding (GFF) direction where the test plan(s) explicitly states replacement of the part is necessary.

Kind Service bulletin Manufacturer date Sep 25, 2024 Received by NHTSA Oct 9, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
V9124082075366_1Service bulletinSep 25, 202411008864PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
5H0035842——
5H0035877——
10C035842——
3G5035842——
2G0035869——
5H0035871Information Electronics Control Module J794—eBay Motors →
14A035285Telematics Control Module J949—eBay Motors →
5WA035283——
5WA035285Technical Background—eBay Motors →

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Volkswagen bulletins for one of these models

A weekly email, sent only in a week when Volkswagen files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 19 model years this bulletin names have filed 1,652 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen V9124082075366_1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the V9124082075366_1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does V9124082075366_1 cover?

The manufacturer filed it against 19 model years: 2023 Volkswagen Arteon, 2025 Volkswagen Atlas, 2024 Volkswagen Atlas, 2023 Volkswagen Atlas, 2025 Volkswagen Golf / GTI, 2024 Volkswagen Golf / GTI and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.