Volkswagen bulletin V392001206039111
What it saysBevel box leaking, update to Arteon labor operation numbers. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Feb 29, 2024, received Mar 6, 2024, about the power train. It names 11 model years (2018–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Volkswagen bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationBevel box leaking, update to Arteon labor operation numbers.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| V392001206039111 | Service bulletin | Feb 29, 2024 | 10250803 | PDF, 180 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 5Q0 253 115 B | Gasket (Tiguan) | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 10821900 | See ElsaPro for latest time units Labor Operation 3) : Atlas, Atlas Cross Sport… | 3.6 hrs |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the fluid/lubricant for the 2021 Arteon →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Volkswagen bulletins for one of these models
A weekly email, sent only in a week when Volkswagen files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 2,533 complaints with NHTSA since 2015. 69 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2018 Volkswagen Tiguan, the 32 owners who gave an odometer reading for Power Train reported it at a median of 9,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
You hear wosshing sound when you start slow acceleration from almost stop, not completely stop, like 5mph. It happens every single time. The issue is that vehicle does not shift to 2nd gear, stays in 3rd when it's around 5mph. This load is causing torque converter and pump to work harder to get vehicle rolling.
2019 Volkswagen Atlas · Power Train · filed with NHTSA Oct 7, 2019 · ODI 11266793
The contact owns a 2018 Volkswagen Tiguan Limited. The contact stated that while driving 70 MPH, upon attempting to slow the vehicle, the RPM's increased rapidly up to 3,000 RPM; however, the vehicle failed to accelerate as intended. The failure prompted the contact to pull over to the shoulder of the roadway.
2018 Volkswagen Tiguan · Power Train · filed with NHTSA Dec 20, 2023 · ODI 11561184
The transmission doesn't seem to work swiftly. Definitely a lag going on that is felt in the acceleration of the vehicle. Everything else is great with the car
2019 Volkswagen Tiguan · Power Train · filed with NHTSA Oct 29, 2019 · ODI 11276937
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group9 other manufacturer communications filed against these Volkswagen models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SM 04-2026 | Other | Aug 11, 2026 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| V4015022033347_8 | Service bulletin | Aug 10, 2026 | Replacement instruction |
| 54A3 | Service bulletin | Aug 3, 2026 | Programming update of the transmission control module -J217- |
| V3925012079347_2 | Service bulletin | Jun 1, 2026 | Diagnosis of bevel box leaks |
| 37HT | Service campaign | May 22, 2026 | A small number of vehicles were equipped with an incorrect differential race in the transmission. Under this service action, dealers will re… |
| 50B5 | Service bulletin | Mar 24, 2026 | Update Software Programming Transmission Control Module -J217- |
| V3718022033975_14 | Service bulletin | Oct 14, 2025 | Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids. |
| V3416022034406_8 | Service bulletin | Oct 9, 2025 | Diagnosing Manual Transmission Noise |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen V392001206039111 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the V392001206039111 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does V392001206039111 cover?
The manufacturer filed it against 11 model years: 2021 Volkswagen Arteon, 2020 Volkswagen Arteon, 2019 Volkswagen Arteon, 2021 Volkswagen Atlas, 2020 Volkswagen Atlas, 2019 Volkswagen Atlas and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.