Volkswagen over-the-air update OUE7
What it saysThe OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as an over-the-air update dated Jul 3, 2026, received Oct 3, 2025 — 5 documents under this number: E-mail_OUE7, Dealer OUE7_20260203, Bulletin OUE7_20260203, Dealer OUE7 and 1 more. It names 5 model years (2021–2025). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11. The software is being released to vehicles in waves. It provides enhancements to IT security, improved stability for the infotainment system, and a bug fix for the air conditioning refrigerant display. Updated criteria information
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| E-mail_OUE7 | Over-the-air update | Jul 3, 2026 | 11035758 | |
| Dealer OUE7_20260203 | Over-the-air update | Feb 3, 2026 | 11029304 | |
| Bulletin OUE7_20260203 | Over-the-air update | Feb 3, 2026 | 11029302 | |
| Dealer OUE7 | Over-the-air update | Sep 30, 2025 | 11023846 | |
| Bulletin OUE7 | Over-the-air update | Sep 30, 2025 | 11023845 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 10A-035-842-P | — | — |
| 11A-035-285-E | — | — |
| 10A-919-605 | — | — |
| 10A-919-606 | HVAC electronics | — |
| 1EA-907-727-AM | VINs starting with 11K | — |
| 1EA-937-012-AD | — | — |
| 1EA-959-593-E | Passenger rear door | — |
| 1EA-959-592-E | — | — |
| 1EA-959-597-E | Rear passenger side | — |
| 1EA-959-596-E | HVAC electronics | — |
| 1EA-907-727-F | — | — |
Read by machine from the document NHTSA serves (26 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 1,027 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen OUE7 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OUE7 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does OUE7 cover?
The manufacturer filed it against 5 model years: 2025 Volkswagen ID.4, 2024 Volkswagen ID.4, 2023 Volkswagen ID.4, 2022 Volkswagen ID.4, 2021 Volkswagen ID.4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.