Toyota bulletin T-SB-0050-24 REV1
What it saysSome 2022 – 2024 model year Tundra and 2023 model year Highlander vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P162B87 (Lost Communication with Battery Monitor Module Missing Message)… NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service bulletin dated Oct 8, 2024, received Nov 8, 2024, about the electrical system — 1 document under this number: T-SB-0050-24 Rev1. It names 4 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2022 – 2024 model year Tundra and 2023 model year Highlander vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P162B87 (Lost Communication with Battery Monitor Module Missing Message) and/or P15AD87 (Active Grille Air Shutter "A" Missing) present. The battery state sensor assembly has been updated to prevent the condition from occurring.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| T-SB-0050-24 Rev1 | Service bulletin | Oct 8, 2024 | 11010334 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 28850-F0090 | Battery State Sensor Assembly | — | eBay Motors → |
| 28850-F4010 | Battery State Sensor Assembly | 1 | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| EL2409 | R&R Battery State Sensor Assembly | 0.4 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Toyota’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 1,401 complaints with NHTSA since 2015. 82 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Toyota Tundra Hybrid. The contact stated that while driving 3-20 MPH, the instrument cluster multi-information display (MID) located near the left side of the steering wheel was scrolling independently, causing the gauge information to be replaced independently on the instrument cluster.
2024 Toyota Tundra · Electrical System · filed with NHTSA Mar 18, 2025 · ODI 11648958
The new Tundra most of the features are controlled by the 14-inch Infotainment screen. The screen has gone completely dark and irresponsive to touch, power on/off, and hard reset by the dealership. Given that so many of the truck's safety features are controlled in this system, the vehicle is unsafe to operate.
2023 Toyota Tundra · Electrical System · filed with NHTSA Jul 12, 2023 · ODI 11531790
The contact owns a 2022 Toyota Tundra. The contact stated that the front view camera had failed on numerous occasions which resulted in several warning lights appearing on the instrument panel. Due to the failure, the vehicle would come to an abrupt stop while driving at various speeds.
2022 Toyota Tundra · Electrical System · filed with NHTSA Nov 3, 2022 · ODI 11492122
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group56 other manufacturer communications filed against these Toyota models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Toyota list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26TC02 | Service campaign | Jun 25, 2026 | After calibrating a trailer and using the Trailer Backup Guide feature, subsequent use of this feature may result in a “Trailer not detected… |
| 22TE09 | Warranty extension | May 14, 2026 | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36… |
| T-SB-0021-26 | Service bulletin | Mar 18, 2026 | Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due… |
| T-SB-0106-22 OBSOLETE | Service bulletin | Jan 30, 2026 | OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
| T-SB-0001-26 | Service bulletin | Jan 28, 2026 | Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool… |
| T-SB-0083-25 | Service bulletin | Nov 7, 2025 | A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Cor… |
| 25TD01 | Service campaign | Sep 25, 2025 | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, wat… |
| T-SB-0015-24 REV2 | Service bulletin | Sep 9, 2025 | A new head unit software update is available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mir… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota T-SB-0050-24 REV1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the T-SB-0050-24 REV1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does T-SB-0050-24 REV1 cover?
The manufacturer filed it against 4 model years: 2023 Toyota Highlander, 2024 Toyota Tundra, 2023 Toyota Tundra, 2022 Toyota Tundra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.