Toyota service campaign 25TD01
What it saysThe subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service campaign dated Sep 25, 2025, received Oct 8, 2025, about the electrical system — 5 documents under this number. It names 21 model years (2019–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25TD01 | Service campaign | Sep 25, 2025 | 11024098 | |
| 25TD01 | Service bulletin | Sep 24, 2025 | 11024097 | |
| 25TD01 | Service campaign | Sep 24, 2025 | 11024096 | |
| 25TD01 | Service bulletin | Sep 18, 2025 | 11024090 | |
| 25TD01 | Service campaign | Sep 18, 2025 | 11024089 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 00295-00103-03 | SEAL PACKING 103 (FIPG) 1 tube/ | — |
| 04004-0714A | PROTECTOR, WIRE HARNESS | 1 |
| 04004-7410R | REPAIR KIT, WIRE HARNESS | 1 |
| 00295-00103 | SEAL PACKING 103 (FIPG) 1 tube/ | — |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 25TD01R1 | Inspection Only Vehicle has an updated Floor Underwire Harness | 0.3 hrs |
| 25TD01R2 | RAV4 HV Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.4 hrs |
| 25TD01R3 | RAV4 Prime Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.6 hrs |
| 25TD01R4 | Highlander HV Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.7 hrs |
| 25TD01R5 | Venza HV Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.6 hrs |
| 25TD01R6 | Crown Inspection + HV Floor Under Wire Connector Protector Seal Installation | 1.5 hrs |
Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches Toyota’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 21 model years this bulletin names have filed 4,402 complaints with NHTSA since 2015. 538 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Toyota RAV4, the 50 owners who gave an odometer reading for Electrical System reported it at a median of 3,023 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Toyota Rav4 Hybrid. The contact stated that on two separate occasions, while driving at high rates of speed, the vehicle stalled after slamming on the brake pedal. The contact waited approximately 20-30 seconds after the initial failure before being able to restart the vehicle and resume normal driving operation.
2021 Toyota RAV4 · Electrical System · filed with NHTSA Jan 26, 2024 · ODI 11568053
I own a 2023 Toyota RAV4 XSE that currently has an active safety recall related to the instrument cluster/speedometer display going blank. My vehicle is experiencing this issue — the speedometer/instrument screen has gone completely blank, preventing me from seeing my speed, warning lights, or critical vehicle information while driving.
2023 Toyota RAV4 Prime · Electrical System · filed with NHTSA Feb 9, 2026 · ODI 11716664
The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Toyota RAV4 Prime · Electrical System · filed with NHTSA Oct 27, 2026 · ODI 11774036
In depth: 2020 Toyota RAV4 electrical problems → · 2019 Toyota RAV4 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group67 other manufacturer communications filed against these Toyota models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Toyota list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| T-SB-0050-26 | Over-the-air update | Aug 19, 2026 | A head unit software update (version 8612G42397) is now available for 2026 model year RAV4 Hybrid, and RAV4 Plug-in Hybrid vehicles via OTA… |
| T-TT-0803-26 | Service bulletin | May 21, 2026 | Some 26MY RAV4 HV/PHV vehicles with HU (head unit) versions 1136 or older may exhibit one or more of theintermittent conditions below: • No… |
| T-TT-0800-26 | Service bulletin | May 20, 2026 | Some 2026 RAV4 HV vehicles may display a Distance to Empty (DTE) that is higher than expected at initial fill-up. The DTE is computed using… |
| 22TE09 | Warranty extension | May 14, 2026 | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36… |
| T-SB-0029-26 | Over-the-air update | Apr 24, 2026 | A new head unit software update is available for 2023 – 2024 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles equipped with Toyota Mult… |
| T-SB-0021-26 | Service bulletin | Mar 18, 2026 | Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due… |
| T-TT-0798-26 | Service bulletin | Feb 4, 2026 | Some systems such as remote engine start and remote door lock/unlock may be inoperative if they are not enabled/registered after ECU replace… |
| T-SB-0106-22 OBSOLETE | Service bulletin | Jan 30, 2026 | OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota 25TD01 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25TD01 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 25TD01 cover?
The manufacturer filed it against 21 model years: 2024 Toyota Crown, 2023 Toyota Crown, 2024 Toyota Highlander, 2023 Toyota Highlander, 2022 Toyota Highlander, 2021 Toyota Highlander and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.