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Federal filingsHome›Bulletins›Subaru› 15-313-23
Manufacturer communication · Service bulletin

Subaru bulletin 15-313-23

What it saysThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. NHTSA’s full summary ↓

Subaru filed this with NHTSA as a service bulletin dated Jul 27, 2023, received Aug 2, 2023, about the equipment. It names 7 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

Kind Service bulletin Manufacturer date Jul 27, 2023 Received by NHTSA Aug 2, 2023 Components Equipment, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
15-313-23Service bulletinJul 27, 202310240122PDF, 838 KB

What the document itself lists

The manufacturer titles it “2024 Audio/Navigation & Power Amplifier”.

Parts the bulletin names

Part numberDescriptionQtyFind it
86412FN410Denso—eBay Motors →
86412FN450Denso—eBay Motors →
86422FN620Denso—eBay Motors →
86422FN640Denso—eBay Motors →

Read by machine from the document NHTSA serves (19 pages), read Sep 30, 2026. A part number is shown only where it matches Subaru’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the aux audio jack/plug for the 2024 Ascent →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Subaru files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 360 complaints with NHTSA since 2015. 26 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Warning light on infotainment screen for Eyesight and Transmission Oil issues. Warning from MySubaru System via website. Warning on Infotainment screen while using CarPlay "There was a problem loading this content." Contacted Subaru of America Britt Senior Customer Service Advocate telling them dealer is not making appointment to fix car…

2024 Subaru Legacy · Electrical System · filed with NHTSA Oct 11, 2024 · ODI 11619239

The infotainment system and Apple CarPlay connectivity is posing a safety hazard. When I’m on a phone call my audio will randomly cut out and suddenly the person on the other side of the call can no longer hear me. In order to fix the issue I must pick up my phone while I’m driving to disconnect from Apple CarPlay and reconnect.

2024 Subaru Crosstrek · Electrical System · filed with NHTSA May 9, 2024 · ODI 11587897

In my new 2024 Ascent, there's a vibration in the driver side mirror that gets worse as speed increases. It's a minor issue, but it's disappointing for a brand new car to have this problem. The Subaru dealer hasn't taken any action despite being informed about it, and the vibration persists

2024 Subaru Ascent · Electrical System · filed with NHTSA Jul 12, 2024 · ODI 11601636

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

31 other manufacturer communications filed against these Subaru models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Subaru list.

NumberKindDatedNHTSA’s summary
12-249-23RService bulletinMay 13, 2026This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on pain…
15-130-08RService bulletinOct 29, 2025This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way som…
15-256-19RService bulletinJul 10, 2025This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units…
09-116-24RService bulletinApr 24, 2024This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM) to address cases of the internal val…
03-91-23RService bulletinApr 23, 2024This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound h…
FAQ 15-318-24RService bulletinApr 22, 2024T16 VoLTE Warranty Extension (15-318-24R) Frequently Asked Questions.
09-118-24Service bulletinApr 4, 2024This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P24…
09-80-21RService bulletinApr 1, 2024This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal sha…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Subaru 15-313-23 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 15-313-23 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Subaru warranty extension on file lists the ones Subaru has filed.

Which vehicles does 15-313-23 cover?

The manufacturer filed it against 7 model years: 2024 Subaru Ascent, 2024 Subaru BRZ, 2024 Subaru Crosstrek, 2024 Subaru Forester, 2024 Subaru Impreza, 2024 Subaru Legacy and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.