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Manufacturer communication · Service bulletin

Scion bulletin S-SB-0012-14-Rev

What it saysTSB: revision notice august 23, 2017 Rev1: ? NHTSA’s full summary ↓

Scion filed this with NHTSA as a service bulletin dated Aug 29, 2017, received Dec 17, 2018, about the equipment. It names 2 model years (2016). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Introduction. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip.

Kind Service bulletin Manufacturer date Aug 29, 2017 Received by NHTSA Dec 17, 2018 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S-SB-0012-14-RevService bulletinAug 29, 201710152156not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the air conditioner for the 2016 iM →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Scion bulletins for one of these models

A weekly email, sent only in a week when Scion files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 18 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

6 other manufacturer communications filed against these Scion models under the same component group (equipment), newest first.

NumberKindDatedNHTSA’s summary
20R001 Toyota CuService bulletinJul 15, 2020DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had…
S-TT-0115-18Service bulletinFeb 21, 2018TSB: Some vehicles may display a 22-digit request code when attempting to perform a navigation map update.
S-TT-0116-19Service bulletinJan 3, 2018TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. T…
S-TT-0109-17Service bulletinApr 25, 2017TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop le…
S-SB-0035-13 RevService bulletinNov 10, 2016TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM v…
S-SB-0015-15Service bulletinMay 12, 2016SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the follow…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Scion, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Scion S-SB-0012-14-Rev a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S-SB-0012-14-Rev repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S-SB-0012-14-Rev cover?

The manufacturer filed it against 2 model years: 2016 Scion iM, 2016 Scion tC. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.