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HomeBulletinsScion S-SB-0015-15
Manufacturer communication · Service bulletin

Scion bulletin S-SB-0015-15

Scion filed this with NHTSA as a service bulletin dated May 12, 2016, received Feb 27, 2017, about the equipment — 7 documents under this number: S-SB-0015-15 Rev, S-SB-0015-15 REV, S SB 0015 15. It names 1 model year (2016). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

Kind Service bulletin Manufacturer date May 12, 2016 Received by NHTSA Feb 27, 2017 Components Equipment, Structure, Electrical System First dated Jul 17, 2015

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S-SB-0015-15 RevService bulletinMay 12, 201610140587not yet checked
S-SB-0015-15 REVService bulletinMay 12, 201610093002not yet checked
S-SB-0015-15 RevService bulletinMar 4, 201610134310not yet checked
S-SB-0015-15 REVService bulletinMar 4, 201610096984not yet checked
S SB 0015 15Service bulletinJul 17, 201510200378not yet checked
S-SB-0015-15Service bulletinJul 17, 201510111421not yet checked
S-SB-0015-15Service bulletinJul 17, 201510111131not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Scion S-SB-0015-15 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S-SB-0015-15 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S-SB-0015-15 cover?

The manufacturer filed it against 1 model year: 2016 Scion tC. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.