Scion bulletin S-SB-0015-15
What it saysSSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. NHTSA’s full summary ↓
Scion filed this with NHTSA as a service bulletin dated May 12, 2016, received Feb 27, 2017, about the equipment — 7 documents under this number: S-SB-0015-15 Rev (2 filings), S-SB-0015-15 REV (2 filings), S SB 0015 15 and 2 more. It names 1 model year (2016). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S-SB-0015-15 Rev | Service bulletin | May 12, 2016 | 10140587 | not found |
| S-SB-0015-15 REV | Service bulletin | May 12, 2016 | 10093002 | not found |
| S-SB-0015-15 Rev | Service bulletin | Mar 4, 2016 | 10134310 | not found |
| S-SB-0015-15 REV | Service bulletin | Mar 4, 2016 | 10096984 | not found |
| S SB 0015 15 | Service bulletin | Jul 17, 2015 | 10200378 | not found |
| S-SB-0015-15 | Service bulletin | Jul 17, 2015 | 10111421 | not found |
| S-SB-0015-15 | Service bulletin | Jul 17, 2015 | 10111131 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 6 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Stopped at a red light and was rear ended. Collision repair shop noted there was unibody/frame damage but was not totaled out. Now we cannot trade in vehicle because the damage is showing up on the carfax and nobody wants to touch it.
2016 Scion tC · Structure · filed with NHTSA Jan 28, 2018 · ODI 11065543
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group6 other manufacturer communications filed against the Scion tC under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 20R001 Toyota Cu | Service bulletin | Jul 15, 2020 | DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had… |
| S-TT-0115-18 | Service bulletin | Feb 21, 2018 | TSB: Some vehicles may display a 22-digit request code when attempting to perform a navigation map update. |
| S-TT-0116-19 | Service bulletin | Jan 3, 2018 | TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. T… |
| S-SB-0012-14-Rev | Service bulletin | Aug 29, 2017 | TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year t… |
| S-TT-0109-17 | Service bulletin | Apr 25, 2017 | TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop le… |
| S-SB-0035-13 Rev | Service bulletin | Nov 10, 2016 | TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM v… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Scion, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Scion S-SB-0015-15 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S-SB-0015-15 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S-SB-0015-15 cover?
The manufacturer filed it against 1 model year: 2016 Scion tC. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.