Rolls-Royce service campaign 00 84 41 02 00
What it saysA small number of Rolls-Royce Phantom (RR11/RR12), Ghost (RR21/RR22), and Cullinan (RR31) vehicles have been identified as having a potential software issue concerning the remote services, with vehicles fitted… NHTSA’s full summary ↓
Rolls-Royce filed this with NHTSA as a service campaign dated Sep 23, 2026, received Oct 5, 2026, about the electrical system — 1 document under this number: RRA09202605. It names 3 model years (2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA small number of Rolls-Royce Phantom (RR11/RR12), Ghost (RR21/RR22), and Cullinan (RR31) vehicles have been identified as having a potential software issue concerning the remote services, with vehicles fitted with an ATM-01 telematics control unit. As a result, vehicle remote services such as vehicle status may operate with a delay or not function completely. The problem has been rectified with vehicle software version 26-03-540 (RR21-26-03-540 for RR21/RR22 and Sl5A-26-03-540 for RRll, RR12, RR31), which is included in ISTA 4.58.4x.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| RRA09202605 | Service campaign | Sep 23, 2026 | 11037985 | PDF, 265 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the electrical system
Source: same model, same component group8 other manufacturer communications filed against these Rolls-Royce models under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0061280900 | Service campaign | Sep 5, 2025 | A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the key recognition. Due… |
| 00 65 05 05 00 | Service campaign | Dec 12, 2024 | A small number of Rolls-Royce Phantom (RRll/RR12), Ghost (RR21/RR22), Spectre (RR25), and Cullinan (RR31) vehicles have been identified as h… |
| A07202206 | Service bulletin | Jul 27, 2022 | The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the… |
| A07202207UC | Service bulletin | Jul 19, 2022 | The affected vehicles have been identified as having a potential issue with an incorrect option code added to the build specification. This… |
| 0051440500 | Service bulletin | Jun 15, 2022 | Comfort Entry Access System affected |
| RRA12202102 | Service bulletin | Dec 6, 2021 | Electronic Transmission Error. |
| RR65537708 | Service bulletin | Apr 1, 2021 | The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is di… |
| RRA09202008 | Service bulletin | Sep 1, 2020 | An issue has been identified concerning the programming of all Ghost, Wraith and Dawn RR4/5/6 model variants with ISTA4.25 which includes ve… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Rolls-Royce, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Rolls-Royce 00 84 41 02 00 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 00 84 41 02 00 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 00 84 41 02 00 cover?
The manufacturer filed it against 3 model years: 2026 Rolls-Royce Cullinan, 2026 Rolls-Royce Ghost, 2026 Rolls-Royce Phantom. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.