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Manufacturer communication · Service bulletin

Rolls-Royce bulletin RRA12202102

Rolls-Royce filed this with NHTSA as a service bulletin dated Dec 6, 2021, received Jan 24, 2022, about the power train. It names 13 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Electronic Transmission Error.

Kind Service bulletin Manufacturer date Dec 6, 2021 Received by NHTSA Jan 24, 2022 Components Power Train, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
RRA12202102Service bulletinDec 6, 202110206767not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Rolls-Royce files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 13 model years this bulletin names have filed 2 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Rolls-Royce, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Rolls-Royce RRA12202102 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the RRA12202102 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does RRA12202102 cover?

The manufacturer filed it against 13 model years: 2021 Rolls-Royce Dawn, 2020 Rolls-Royce Dawn, 2017 Rolls-Royce Dawn, 2021 Rolls-Royce Ghost, 2020 Rolls-Royce Ghost, 2018 Rolls-Royce Ghost and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.