Rolls-Royce bulletin RRA09202008
What it saysAn issue has been identified concerning the programming of all Ghost, Wraith and Dawn RR4/5/6 model variants with ISTA4.25 which includes vehicle software version F001-20-07-521. NHTSA’s full summary ↓
Rolls-Royce filed this with NHTSA as a service bulletin dated Sep 1, 2020, received Oct 19, 2020, about the equipment. It names 13 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAn issue has been identified concerning the programming of all Ghost, Wraith and Dawn RR4/5/6 model variants with ISTA4.25 which includes vehicle software version F001-20-07-521. An execution block has been implemented. When prompted by ISTA please program with alternative I-Level vehicle software version F001-20-03-540.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| RRA09202008 | Service bulletin | Sep 1, 2020 | 10181245 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 13 model years this bulletin names have filed 2 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group3 other manufacturer communications filed against these Rolls-Royce models under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A08202201UC | Service bulletin | Aug 16, 2022 | The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the… |
| RR65537732 | Service bulletin | May 1, 2021 | The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur… |
| RR65503553 | Service bulletin | Nov 1, 2020 | Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Rolls-Royce, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Rolls-Royce RRA09202008 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the RRA09202008 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does RRA09202008 cover?
The manufacturer filed it against 13 model years: 2021 Rolls-Royce Dawn, 2020 Rolls-Royce Dawn, 2017 Rolls-Royce Dawn, 2021 Rolls-Royce Ghost, 2020 Rolls-Royce Ghost, 2018 Rolls-Royce Ghost and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.