Ram bulletin S2423000038
Ram filed this with NHTSA as a service bulletin dated Aug 19, 2024, about the electrical system. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationB1053-64 RFHM (KIN COMMUNICATION) - SIGNAL PLAUSIBILITY FAILURE. Vehicle May Not Start.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2423000038 | Service bulletin | Aug 19, 2024 | 11006513 | PDF, 238 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 05183472AA | — | — |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 114 complaints with NHTSA since 2015. 31 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van.
2023 Ram ProMaster · Electrical System · filed with NHTSA Nov 4, 2025 · ODI 11697448
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
2024 Ram ProMaster · Electrical System · filed with NHTSA Jun 2, 2026 · ODI 11741582
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group39 other manufacturer communications filed against the Ram ProMaster under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114732 | Service bulletin | Sep 29, 2026 | WIRING - BODY LEFT and WIRING - CHASSIS |
| 114728 | Service bulletin | Sep 29, 2026 | WIRING - JUMPER |
| OTHERDOC_184 | Other | Sep 8, 2026 | Radio Over The Air Update to U43.17 R1H Software Version (FOTA) - Navigation Stability - Android Auto & Carplay stability & connectivity - D… |
| S2608000029 | Service bulletin | Jun 19, 2026 | No Start, Multiple Warning Lamps on, Relay Clicking Noise |
| S268A000014 | Service bulletin | Jun 17, 2026 | Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode |
| S2408000018 REV. A | Service bulletin | May 29, 2026 | New Key Will Not Program, 0x22 Scan Tool Error |
| 08-207-26 | Service bulletin | May 6, 2026 | Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the… |
| 08-202-26 | Service bulletin | May 5, 2026 | Flash: Electronic Vehicle Control Unit (EVCU) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2423000038 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2423000038 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2423000038 cover?
The manufacturer filed it against 2 model years: 2024 Ram ProMaster, 2023 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.