Ram bulletin 9100393
What it saysTRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be… NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jan 31, 2025, received Jul 25, 2024, about the power train — 2 documents under this number: 9100393 Rev 1 and 1 more. It names 12 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100393 Rev 1 | Service bulletin | Jan 31, 2025 | 11013489 | PDF, 53 KB |
| 9100393 | Service bulletin | Jul 24, 2024 | 11005228 | PDF, 56 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68161329AA | — | — | |
| 68449218AA | — | — |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 1,323 complaints with NHTSA since 2015. 310 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Ram 3500, the 13 owners who gave an odometer reading for Power Train reported it at a median of 16,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The transmission lost gears 1 through 4 on the freeway in traffic. We were going approximately 25mph in the fast lane when it happened. We were lucky enough to have enough speed to make it to the shoulder, but were left stranded on the shoulder. Truck is at dealer needing a transmission replacement that can't be ordered at this time
2022 Ram 3500 · Power Train · filed with NHTSA Feb 18, 2023 · ODI 11507973
The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact notified the local dealer of the issue and was informed that the dealer only received one part per week to perform the recall repair.
2021 Ram 2500 · Power Train · filed with NHTSA Jan 6, 2023 · ODI 11500474
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.
2021 Ram 3500 · Power Train · filed with NHTSA May 2, 2023 · ODI 11520035
In depth: 2022 Ram 2500 transmission and drivetrain problems → · 2022 Ram 3500 transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group65 other manufacturer communications filed against these Ram models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114739 | Service bulletin | Sep 24, 2026 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 08-302-26 | Service bulletin | Aug 1, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 18-067-26 | Service bulletin | Jul 14, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-066-26 | Service bulletin | Jul 8, 2026 | Seed Request Denied During Technicians may experience the following: SYMPTOM: ● The scan tool displays the message "Seed Request denied" whe… |
| 9100841 | Service bulletin | Jun 25, 2026 | HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop s… |
| 18-002-26 REV. B | Service bulletin | Jun 24, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may… |
| 21-039-26 | Service bulletin | May 8, 2026 | Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhi… |
| 21-029-26 REV. A | Service bulletin | May 1, 2026 | Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle m… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 9100393 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100393 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100393 cover?
The manufacturer filed it against 12 model years: 2024 Ram 2500, 2023 Ram 2500, 2022 Ram 2500, 2021 Ram 2500, 2020 Ram 2500, 2019 Ram 2500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.