Ram bulletin 09-004-25
What it says"Clicking Noise From Engine At Idle Customers may comment on the following: A clicking noise from the engine at idle. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Apr 12, 2025, received Mar 17, 2025, about the engine — 2 documents under this number: 09-004-25 REV. A and 1 more. It names 10 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Clicking Noise From Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. REPAIR SUMMARY: This bulletin involves adding oil system protection and letting the engine idle."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-004-25 REV. A | Service bulletin | Apr 12, 2025 | 11017020 | PDF, 130 KB |
| 09-004-25 | Service bulletin | Mar 15, 2025 | 11015657 | PDF, 128 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68739599AA | Mopar | — | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 09-00-00-93 | Oil System Protection - Add To Engine And Idle | 0.2 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 822 complaints with NHTSA since 2015. 143 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Ram 2500. The contact stated that while attempting to start the vehicle, there was a long crank time before the vehicle started. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the ambient temperature sensor needed to be replaced.
2022 Ram 2500 · Engine · filed with NHTSA Dec 19, 2022 · ODI 11498098
Subject: Complaint Regarding Delay in DPF TSB Repair for RAM 2500 To Whom It May Concern, I am filing this complaint regarding an extended delay in repairing my 2023 RAM 2500 (VIN: ) under Technical Service Bulletin (TSB) 25-005-24 REV. A, which addresses a manufacturing defect in the Diesel Particulate Filter (DPF) system.
2023 Ram 2500 · Engine · filed with NHTSA Dec 28, 2024 · ODI 11632847
DEF warning: see dealer. 125 miles until 5mph max speed. Happened 250 miles to nearest dealer during winter storm in SD and NE. Stranded at night, in storm, in freezing conditions, without available help. This is a potentially fatal situation due to failure of new vehicle despite preparation per vehicle manual.
2022 Ram 3500 · Engine · filed with NHTSA Jan 4, 2023 · ODI 11500225
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group57 other manufacturer communications filed against these Ram models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 09-025-26 | Service bulletin | Oct 13, 2026 | Starter Terminal Nut Under Torqued Customers may comment on one or more of the following: SYMPTOM: ● Starter clicking but not starting. ● No… |
| 07-006-26 | Service bulletin | Sep 1, 2026 | Engine Overheat Customers may comment on the following: SYMPTOM: ● Vehicle overheating. ● Temperature gauge is reading hot. ● Overheat symbo… |
| 114255 | Service bulletin | Aug 26, 2026 | RADIATOR - ENGINE COOLING |
| 114254 | Service bulletin | Aug 26, 2026 | RADIATOR - ENGINE COOLING |
| 9100882 | Service bulletin | Aug 17, 2026 | PULLEY Fan If replacing 68209745AA, also replace 68723388AA, 05086958AB, and 68000833AD. Retain bolts, mark each with its original location… |
| 18-038-26 REV. A | Service bulletin | Jul 29, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exh… |
| 113754 | Service bulletin | Jul 29, 2026 | SENSOR - EXHAUST TEMPERATURE |
| 113293 | Service bulletin | Jul 8, 2026 | INJECTOR - FUEL |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 09-004-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-004-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 09-004-25 cover?
The manufacturer filed it against 10 model years: 2025 Ram 2500, 2024 Ram 2500, 2023 Ram 2500, 2022 Ram 2500, 2021 Ram 2500, 2025 Ram 3500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 14 Mar 2025 — the build date is on the certification label in the driver’s door jamb.