Ram bulletin 08-123-25
What it saysDoes not apply to vehicles built for US Market. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jul 16, 2025, received Apr 30, 2025, about the seats — 3 documents under this number: 08-123-25 REV. B, 08-123-25 REV. A and 1 more. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
NOTE: Does not apply to vehicles built for US Market. Lumbar Seat Inoperable Customers may experience the following: ● All lumbar seat controls inoperable. This bulletin involves updating the radio software level from 31.42 to U35.26.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-123-25 REV. B | Service bulletin | Jul 16, 2025 | 11020829 | |
| 08-123-25 REV. A | Service bulletin | Apr 29, 2025 | 11018106 | PDF, 371 KB |
| 08-123-25 | Service bulletin | Apr 25, 2025 | 11017367 | PDF, 370 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 18-60-03-BG | Radio, Software - Create USB Jump Drive from Uconnect Website SW U | 0.3 hrs |
| 18-60-03-BH | Radio, Check Software Level | 0.2 hrs |
| 18-60-03-BJ | Radio, Check Software Level and Perform Software Update | 0.7 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 356 complaints with NHTSA since 2015. 184 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2025 Ram 1500, the 24 owners who gave an odometer reading for Electrical System reported it at a median of 6,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker
2025 Ram 1500 · Electrical System · filed with NHTSA Feb 7, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group5 other manufacturer communications filed against the Ram 1500 under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2623000025 | Service bulletin | Apr 17, 2026 | Front Seat Massage Function Inoperative. |
| 110627 | Service bulletin | Mar 4, 2026 | PANEL - FRONT SEAT BACK |
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| S2408000048 | Service bulletin | May 21, 2024 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement |
| S2308000101 | Service bulletin | Aug 17, 2023 | The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13 |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 08-123-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-123-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 08-123-25 cover?
The manufacturer filed it against 1 model year: 2025 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or after 15 Mar 2024 — the build date is on the certification label in the driver’s door jamb.