Ram bulletin 0200423
What it saysNoise When Turning The technician or customer may notice the following: ? NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Jun 15, 2023, received Aug 21, 2023, about the suspension. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationNoise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0200423 | Service bulletin | Jun 15, 2023 | 10241089 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 208 complaints with NHTSA since 2015.
What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecured to the vehicle frame.
2023 Ram 3500 · Suspension · filed with NHTSA Oct 24, 2024 · ODI 11621660
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group6 other manufacturer communications filed against the Ram 3500 under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 02-002-25 REV. A | Service bulletin | Sep 12, 2025 | "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| 08-048-25 | Service bulletin | Feb 20, 2025 | "Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
| 08-047-25 | Service bulletin | Feb 20, 2025 | "Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
| 9100270 | Service bulletin | Nov 20, 2023 | AIR SUSPENSION COMPRESSOR ASSE When servicing a 23 model year Ram 2500/3500 - Service Air Suspension Light On (DTC C2202-00)~ Prior to rep… |
| 9100229 | Service bulletin | Sep 20, 2023 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n… |
| 0300423 | Service bulletin | Jul 7, 2023 | Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel.… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 0200423 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0200423 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0200423 cover?
The manufacturer filed it against 2 model years: 2023 Ram 3500, 2022 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.