Ram bulletin 9100270
What it saysAIR SUSPENSION COMPRESSOR ASSE When servicing a 23 model year Ram 2500/3500 - Service Air Suspension Light On (DTC C2202-00)~ Prior to replacing for a C2202-00 (Original VIN mismatch) contact engineer FCA REDACTED… NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Nov 20, 2023, received Jan 16, 2024, about the suspension. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAIR SUSPENSION COMPRESSOR ASSE When servicing a 23 model year Ram 2500/3500 - Service Air Suspension Light On (DTC C2202-00)~ Prior to replacing for a C2202-00 (Original VIN mismatch) contact engineer FCA REDACTED CONTENT~ If no response in 15 minutes proceed with repair.~ ~ Please replace the ASCM for this DTC and do not reset the module. Hold it for parts return~
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100270 | Service bulletin | Nov 20, 2023 | 10248847 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 62 complaints with NHTSA since 2015.
What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was manufactured from the factory with defective frame/left upper coil spring mount causing the coil spring to move off it's locking perch making the coil spring unsecured to the vehicle frame.
2023 Ram 3500 · Suspension · filed with NHTSA Oct 24, 2024 · ODI 11621660
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group6 other manufacturer communications filed against the Ram 3500 under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 02-002-25 REV. A | Service bulletin | Sep 12, 2025 | "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| 08-048-25 | Service bulletin | Feb 20, 2025 | "Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
| 08-047-25 | Service bulletin | Feb 20, 2025 | "Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
| 9100229 | Service bulletin | Sep 20, 2023 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and n… |
| 0300423 | Service bulletin | Jul 7, 2023 | Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel.… |
| 0200423 | Service bulletin | Jun 15, 2023 | Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel.… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 9100270 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100270 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100270 cover?
The manufacturer filed it against 2 model years: 2024 Ram 3500, 2023 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.