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Manufacturer communication · Service campaign

Porsche service campaign WTA9

What it saysPorsche intranet posting with information on workshop campaign WTA9 - replace high voltage battery NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service campaign dated May 8, 2026, received Jun 4, 2026, about the electrical system — 2 documents under this number: No. WTA9 and 1 more. It names 10 model years (2019–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Porsche intranet posting with information on workshop campaign WTA9 - replace high voltage battery

Manufacturer campaign id WTA9 Kind Service campaign Manufacturer date May 8, 2026 Received by NHTSA Jun 4, 2026 Components Electrical System First dated May 7, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. WTA9Service campaignMay 8, 202611033396PDF, 227 KB
WTA9Service campaignMay 7, 202611033657PDF, 8 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 10 model years this bulletin names have filed 113 complaints with NHTSA since 2015. 27 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

In-car entertainment, transmissions controls, audio controls, climate controls (front and rear) , car will shut off without turning the key in off position, often times the vehicle will just terminate a call with no warning - no explantion, the rear camera on the screen in reverse show the rear of the car but it stays on for like 10…

2023 Porsche Cayenne · Electrical System · filed with NHTSA Jan 7, 2025 · ODI 11634723

A message appeared on the dashboard indicating a "Critical Electrical Failure" and "Park Safely" when I turned the key to start the car. This car is a plug-in e-hybrid (my 3rd of this model) and I always assumed that in case of a major failure, I could either use the engine or the electric propulsion system. This was not the case.

2023 Porsche Panamera · Electrical System · filed with NHTSA Jul 26, 2023 · ODI 11534599

2019 Porsche Cayennes (and other Porsche models) have LiFe P04 lithium batteries that have an internal Battery Control Module that causes a "Battery Low " indication. Porsche has been updating the software/ firmware for this module, only for it to fail again. Eventually, the battery will fail, lose charge, and become dead.

2019 Porsche Cayenne · Electrical System · filed with NHTSA Nov 13, 2023 · ODI 11554814

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

277 other manufacturer communications filed against these Porsche models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 35-26Service bulletinSep 29, 2026Technical information for a Malfunction Indicator Light Active / Warning Message All-Wheel Drive Disturbed: Fault Memory Entry “U140500 - Te…
No. 84-26Service bulletinSep 9, 2026Technical Information for Filler Flap on Vehicles with Hybrid Drive System (PHEV) Does Not Close
No. 81-26Service bulletinSep 8, 2026Technical Information for Yellow Warning Message “All-Wheel Drive System Malfunction”, “C12BEF6” and “C133700” in the All-Wheel Electronics…
WTK4Service campaignSep 1, 2026Technical Information for Campaign WTK4 – Reset Vehicle Electrical System Battery
No. 12-26Service bulletinSep 1, 2026Technical information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment
No. 2109-3Service bulletinAug 28, 2026Information on Advanced Technical Information for Critical 12V Li-ion Battery Recycling
No. 2433-4Service bulletinAug 20, 2026Information on Advanced Technical Information for Porsche Mobile Charger NEMA Supply Cable Initialization Failure
No. 2315-1Service bulletinAug 20, 2026Information on Advanced Technical Information for Porsche Mobile Charger Plus (PMC+) Red LEDs and Fault B191E49

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche WTA9 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WTA9 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does WTA9 cover?

The manufacturer filed it against 10 model years: 2023 Porsche Cayenne, 2022 Porsche Cayenne, 2021 Porsche Cayenne, 2020 Porsche Cayenne, 2019 Porsche Cayenne, 2023 Porsche Panamera and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.