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Manufacturer communication · Service bulletin

Porsche bulletin No. 2521.1

What it saysInstructions on advanced technical information for the Cayenne. NHTSA’s full summary ↓

Porsche filed this with NHTSA as a service bulletin dated Sep 26, 2025, received Oct 8, 2025, about the fuel/propulsion system. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Instructions on advanced technical information for the Cayenne. DME P242100 – Fuel Tank Isolation Valve for Tank Ventilation System Stuck Open

Kind Service bulletin Manufacturer date Sep 26, 2025 Received by NHTSA Oct 8, 2025 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
No. 2521.1Service bulletinSep 26, 202511024154PDF, 77 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Porsche files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 16 complaints with NHTSA since 2015. 2 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

As I was making a turn onto another avenue, and accelerating to blend into traffic flow, dashboard messages suddenly appeared 1)"Engine control error, driving still possible, see dealer." 2)"Active lane keeping not available, driving still possible, service required" 3)"Adaptive Cruise Control not available, driving still possible…

2024 Porsche Cayenne · Fuel/Propulsion System · filed with NHTSA Jul 5, 2025 · ODI 11671298

The car was driven from Cheshire, CT to Old Tappan, NJ about 90 miles, just under two hours drive time. Combination of highway and back roads. The car was in drive in comfort mode proceeding slowly (approx 20 mph) down a street within a condo complex.

2025 Porsche Cayenne · Fuel/Propulsion System · filed with NHTSA Feb 5, 2026 · ODI 11715977

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

19 other manufacturer communications filed against the Porsche Cayenne under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Porsche list.

NumberKindDatedNHTSA’s summary
No. 103-25-2Service bulletinSep 23, 2026Technical Information for Need to Replace Components of the High-Voltage Battery - High-Voltage Battery Control Unit / Cell module; No Mixed…
nO. d766Service bulletinFeb 23, 2026Parts information for parts withdrawal involving the fuel filler flap and the charge cable for mains socket. Part numbers 976809857E and 7PP…
No. D764Service bulletinFeb 13, 2026Parts information for parts withdrawal involving the multi-purpose additive for gasoline. Part number is 00004320902. The vehicles affected…
No. D756Service bulletinJan 30, 2026Parts information for parts withdrawal involving the - Diagnosis Pump for Fuel System 958906243B and 958906243A. Vehicles affected are ones…
No. 02-25Service bulletinJan 5, 2026Technical information for Need For Replacement of High-Voltage Battery On Vehicles Up to Model Year 2024: Observe Specified Procedure…
No. 104-20Service bulletinNov 15, 2025Information on Symptom Based Workshop Manual - noise symptom: rattling noises from the fuel tank area - replacing fuel tank with new type of…
No. 2501Service bulletinApr 17, 2025Advanced Technical Information - E3. II Cayenne PHEV: DME P242100 - Fuel Tank Isolation Valve for Tank Ventilation System - Stuck Open
No. 06-25Service bulletinApr 17, 2025Technical Information - Warning Message “Chassis Failed” / Fault Memory Entry “C12EF00” in the Control Unit for Chassis Control (PASM) as Pa…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Porsche No. 2521.1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the No. 2521.1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.

Which vehicles does No. 2521.1 cover?

The manufacturer filed it against 3 model years: 2026 Porsche Cayenne, 2025 Porsche Cayenne, 2024 Porsche Cayenne. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.