Porsche bulletin No. 2327
What it saysInstructions on advanced technical information for the Cayenne GTS and Turbo - "wanted car" NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Oct 11, 2023, received Nov 7, 2023, about the fuel/propulsion system. It names 1 model year (2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationInstructions on advanced technical information for the Cayenne GTS and Turbo - "wanted car"
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 2327 | Service bulletin | Oct 11, 2023 | 10245109 | PDF, 181 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 21 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group19 other manufacturer communications filed against the Porsche Cayenne under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 103-25-2 | Service bulletin | Sep 23, 2026 | Technical Information for Need to Replace Components of the High-Voltage Battery - High-Voltage Battery Control Unit / Cell module; No Mixed… |
| nO. d766 | Service bulletin | Feb 23, 2026 | Parts information for parts withdrawal involving the fuel filler flap and the charge cable for mains socket. Part numbers 976809857E and 7PP… |
| No. D764 | Service bulletin | Feb 13, 2026 | Parts information for parts withdrawal involving the multi-purpose additive for gasoline. Part number is 00004320902. The vehicles affected… |
| No. D756 | Service bulletin | Jan 30, 2026 | Parts information for parts withdrawal involving the - Diagnosis Pump for Fuel System 958906243B and 958906243A. Vehicles affected are ones… |
| No. 02-25 | Service bulletin | Jan 5, 2026 | Technical information for Need For Replacement of High-Voltage Battery On Vehicles Up to Model Year 2024: Observe Specified Procedure… |
| No. 104-20 | Service bulletin | Nov 15, 2025 | Information on Symptom Based Workshop Manual - noise symptom: rattling noises from the fuel tank area - replacing fuel tank with new type of… |
| No. 2521.1 | Service bulletin | Sep 26, 2025 | Instructions on advanced technical information for the Cayenne. DME P242100 – Fuel Tank Isolation Valve for Tank Ventilation System Stuck Op… |
| No. 2501 | Service bulletin | Apr 17, 2025 | Advanced Technical Information - E3. II Cayenne PHEV: DME P242100 - Fuel Tank Isolation Valve for Tank Ventilation System - Stuck Open |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 2327 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 2327 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 2327 cover?
The manufacturer filed it against 1 model year: 2021 Porsche Cayenne. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.