Polestar service campaign DP1020
What it saysPolestar Automotive USA on behalf of Polestar Performance AB, has decided to launch Delivery Action DP1020 on certain model year 2025 Polestar 3 vehicles. NHTSA’s full summary ↓
Polestar filed this with NHTSA as a service campaign dated Jul 27, 2024, received Aug 6, 2024, about the electrical system. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPolestar Automotive USA on behalf of Polestar Performance AB, has decided to launch Delivery Action DP1020 on certain model year 2025 Polestar 3 vehicles. Polestar investigations have identified that there is an issue with harness design, based on the current wire size, the fuse cannot provide sufficient protection in case of a short. The corrective action is to replace the fuse for the left and right seat wire. A total of 6 U.S. vehicles are eligible for this Delivery Action.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| DP1020 | Service campaign | Jul 27, 2024 | 11005718 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 79 complaints with NHTSA since 2015. 50 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Vehicle no longer charges at home, work, or any other level 2 AC charging location. This occurred 3 days after driving it off the dealer lot new in Rockville, MD on
2025 Polestar 3 · Electrical System · filed with NHTSA Jun 4, 2025 · ODI 11664747
In depth: 2025 Polestar 3 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group12 other manufacturer communications filed against the Polestar 3 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Polestar list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SP1092 | Service campaign | Sep 12, 2026 | Due to the presence of multiple certificates on the vehicle, the OTA (Over-the-Air) software update cannot be performed successfully. Polest… |
| CP1074 | Service campaign | Feb 14, 2026 | Complementary action to upgrade P2023-2025 Polestar 3, central core computer, VCU1 to the upgraded VUC2, and download total software upgrade… |
| RP1063 | Service bulletin | Nov 14, 2025 | Polestar Automotive USA, on behalf of Polestar Performance AB, have decided to launch Recall RP1063 on certain model year 2025 Polestar 3 ve… |
| SP1052 | Service campaign | Jul 15, 2025 | Polestar Automotive USA, on behalf of Polestar Performance AB, has decided to launch Service Action SP1052: Polestar 3 Active Spoiler Shutte… |
| 37273 | Service bulletin | Jun 25, 2025 | This is a Technical Journal: Reduced Performance Message After AC Charging. Check that the vehicle has the latest software installed if not… |
| 37374 | Service bulletin | May 16, 2025 | This is a Technical Journal: Charging Limited to 10A, EVI Release Wire Stuck. Inspect the EVI release wire in the cargo area. |
| 37252 | Service bulletin | Apr 3, 2025 | This is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center s… |
| 37277 | Service bulletin | Mar 11, 2025 | This is a Technical Journal: PS3 GHCA Replacement: Prior Approval Needed |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Polestar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar DP1020 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the DP1020 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does DP1020 cover?
The manufacturer filed it against 1 model year: 2025 Polestar 3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.