Polestar bulletin 37252
What it saysThis is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. NHTSA’s full summary ↓
Polestar filed this with NHTSA as a service bulletin dated Apr 3, 2025, received Mar 27, 2025, about the electrical system — 4 documents under this number. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting. 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger. 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 37252 | Service bulletin | Apr 3, 2025 | 11018529 | |
| 37252 | Service bulletin | Mar 19, 2025 | 11023306 | |
| 37252 | Service bulletin | Mar 19, 2025 | 11017044 | |
| 37252 | Service bulletin | Feb 6, 2025 | 11015984 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 79 complaints with NHTSA since 2015. 50 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Vehicle no longer charges at home, work, or any other level 2 AC charging location. This occurred 3 days after driving it off the dealer lot new in Rockville, MD on
2025 Polestar 3 · Electrical System · filed with NHTSA Jun 4, 2025 · ODI 11664747
In depth: 2025 Polestar 3 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group13 other manufacturer communications filed against the Polestar 3 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Polestar list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SP1092 | Service campaign | Sep 12, 2026 | Due to the presence of multiple certificates on the vehicle, the OTA (Over-the-Air) software update cannot be performed successfully. Polest… |
| SP101 | Service campaign | Aug 12, 2026 | Issue with the valve controlling the washer fluid flow between rear camera lens and rear window which may cause the valve to get stuck so th… |
| CP1074 | Service campaign | Feb 14, 2026 | Complementary action to upgrade P2023-2025 Polestar 3, central core computer, VCU1 to the upgraded VUC2, and download total software upgrade… |
| RP1063 | Service bulletin | Nov 14, 2025 | Polestar Automotive USA, on behalf of Polestar Performance AB, have decided to launch Recall RP1063 on certain model year 2025 Polestar 3 ve… |
| SP1052 | Service campaign | Jul 15, 2025 | Polestar Automotive USA, on behalf of Polestar Performance AB, has decided to launch Service Action SP1052: Polestar 3 Active Spoiler Shutte… |
| 37273 | Service bulletin | Jun 25, 2025 | This is a Technical Journal: Reduced Performance Message After AC Charging. Check that the vehicle has the latest software installed if not… |
| 37374 | Service bulletin | May 16, 2025 | This is a Technical Journal: Charging Limited to 10A, EVI Release Wire Stuck. Inspect the EVI release wire in the cargo area. |
| 37277 | Service bulletin | Mar 11, 2025 | This is a Technical Journal: PS3 GHCA Replacement: Prior Approval Needed |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Polestar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Polestar 37252 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 37252 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 37252 cover?
The manufacturer filed it against 1 model year: 2025 Polestar 3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.