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Manufacturer communication · Service bulletin

Nissan bulletin REV1 Altima_Sent

What it saysCVT Warranty Extension REVISION 1 Please discard earlier versions of this bulletin. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Nov 2, 2023, received Dec 8, 2023, about the power train. It names 6 model years (2017–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

CVT Warranty Extension REVISION 1 Please discard earlier versions of this bulletin. The announcement from May 23, 2023 has been revised to include the following: • The voucher program has been updated and the program rules and dealer instructions have been added to the FAQ section of this dealer announcement.

Kind Service bulletin Manufacturer date Nov 2, 2023 Received by NHTSA Dec 8, 2023 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
REV1 Altima_SentService bulletinNov 2, 202310246457PDF, 183 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 1,106 complaints with NHTSA since 2015. 279 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Nissan Altima, the 64 owners who gave an odometer reading for Power Train reported it at a median of 68,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

As I AM driving down the interstate my vehicle starts spider and jerk and lose power making it hard to accelerate. Then begins to only rev at a high RPM and not move forward so I automatically assume transmission and after further review of customer complaints and technical service bulletins, I realize that this has been a issue with…

2017 Nissan Altima · Power Train · filed with NHTSA Sep 30, 2018

I was coasting towards the traffic light wanting to make a left hand turn when the light turned yellow and I was already past the point where I could back up. I had to hit the gas pedal to make the turn in a quick fashion and beat the oncoming traffic. The car just puttered along and I almost got hit by the oncoming traffic.

2019 Nissan Sentra · Power Train · filed with NHTSA Jul 1, 2019

I have a 5 speed manual transmission that has a defective throwout bearing clutch assembly that 'sticks' and does not engage or release in a smooth manner. Each shift is 'jerky' when the clutch pedal is released and the power transfer from gear to gear is is a sudden jerk instead of a smooth continuation of acceleration.

2018 Nissan Versa · Power Train · filed with NHTSA Oct 29, 2021

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

10 other manufacturer communications filed against these Nissan models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB12-103IService bulletinJun 7, 2024CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous v…
NTB17-039RService bulletinApr 18, 2024DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions o…
PMA35 2024 SentrService bulletinMar 15, 2024Left Front Drive Shaft *****Dealer Announcement***** Nissan is conducting a Quality Action on certain 2024 Nissan Sentra vehicles identi…
NTB24-022Service bulletinMar 11, 2024CVT SUB-ASSEMBLY SERVICE PARTS ARE NOW AVAILABLE SERVICE INFORMATION The CVT Belt & Pulley (sub-assembly) Kit is now available to order.…
NTB17-039QService bulletinDec 15, 2023CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous vers…
NTB21-094BService bulletinDec 13, 2023TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last pag…
NTB17-003FService bulletinDec 13, 2023FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last p…
NTB23-048Service bulletinJun 2, 2023DTC P17F4 STORED IN TCM IF YOU CONFIRM The customer reports transmission vibration when accelerating, HINT: Vibration occurs during qui…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan REV1 Altima_Sent a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the REV1 Altima_Sent repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does REV1 Altima_Sent cover?

The manufacturer filed it against 6 model years: 2018 Nissan Altima, 2017 Nissan Altima, 2019 Nissan Sentra, 2018 Nissan Sentra, 2019 Nissan Versa, 2018 Nissan Versa. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.