Nissan bulletin PC987 2023 Rogue
What it saysSeat Frame Weld *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to inspect, and if necessary replace the seat frame assembly on certain specific 2023 Nissan Rogue and 2023-2024… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Sep 15, 2023, received Oct 6, 2023, about the seats. It names 3 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Nissan bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Seat Frame Weld *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to inspect, and if necessary replace the seat frame assembly on certain specific 2023 Nissan Rogue and 2023-2024 Pathfinder vehicles identified in Service Comm and National Service History. The lower front seat cushion with 8-way power control may feel loose or emit a noise when seat cushion is adjusted to upward position using tilt feature. Please follow the attached instructions to remedy any vehicles affected by this dealer inventory quality action. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. PC987 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Dealer Responsibility ***** It is the dealerâs responsibility to check Service Comm or DBS National Service History â Open Campaign using the appropriate campaign ID for the inspection status on each affected vehicle currently in new vehicle inventory.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PC987 2023 Rogue | Service bulletin | Sep 15, 2023 | 10243711 | PDF, 737 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| PC9871 | — | 1.7 hrs |
| PC9872 | — | 3.2 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Nissan’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Nissan bulletins for one of these models
A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 960 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group3 other manufacturer communications filed against these Nissan models under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PC966/PC980 | Service bulletin | Jul 23, 2024 | VOLUNTARY SAFETY RECALL CAMPAIGN 2022-2023 PATHFINDER AND 2021-2023 ROGUE; DRIVER’S SEAT RAIL INSPECTION INTRODUCTION Nissan is conducting t… |
| PC968 2022 Pathf | Service bulletin | Jun 16, 2023 | EZ Flex Seat Ownerâs Manual Supplement Voluntary Service Campaign *****Dealer Announcement***** Nissan is providing owners of approxi… |
| 2022-Nissan-Path | Service bulletin | Jun 16, 2023 | OWNER’S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the “Precautions on Child Restraints” sectio… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan PC987 2023 Rogue a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PC987 2023 Rogue repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PC987 2023 Rogue cover?
The manufacturer filed it against 3 model years: 2024 Nissan Pathfinder, 2023 Nissan Pathfinder, 2023 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.