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Manufacturer communication · Service bulletin

Nissan bulletin PC968 2022 Pathf

What it saysEZ Flex Seat Owner’s Manual Supplement Voluntary Service Campaign *****Dealer Announcement***** Nissan is providing owners of approximately 67,546 2022 Nissan Pathfinder vehicles with a supplemental Owner’s Manual… NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Jun 16, 2023, received Jun 29, 2023, about the seats. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2022 Nissan Pathfinder 24 May 2021 – 29 Aug 2022 “Manufactured between May 24, 2021 and August 29, 2022”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

EZ Flex Seat Owner’s Manual Supplement Voluntary Service Campaign *****Dealer Announcement***** Nissan is providing owners of approximately 67,546 2022 Nissan Pathfinder vehicles with a supplemental Owner’s Manual addendum. The 2022 Pathfinder Owner’s Manual instructions for the 2nd row seat does not indicate that the one-touch seat release function may operate while driving the vehicle. Customers will be asked to place the supplement, which addresses the functionality of the one-touch seat release on the 2nd row seat while driving, inside the Owner’s Manual that came with their vehicle. *****What Dealers Should Do***** 1. Verify if new vehicles in their inventory are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC968. • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information  SERVICE COMM will only be active for vehicles in dealer new vehicle inventory. 2. If a dealer receives a supplemental Owner’s Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre-owned inventory, or a Nissan Rental Car (NRC), the dealer should either forward the owner’s manual supplement to the current owner or add the supplement to the Owner’s Manual in the glove box of any affected vehicle they currently control. 3. Customers receiving this Owner’s Manual supplement have been advised to place it inside the Owner’s Manual that came with their vehicle.

Kind Service bulletin Manufacturer date Jun 16, 2023 Received by NHTSA Jun 29, 2023 Components Seats, Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PC968 2022 PathfService bulletinJun 16, 202310238329PDF, 152 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the owners/service/other manual for the 2022 Pathfinder →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 137 complaints with NHTSA since 2015. 16 of them name Seats — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Passenger seat is too low/not equal to driver’s seat. Driver’s seat has 10-way functions including raising the seat up and down. Passenger seat does not. My wife can’t see over the hood clearly and there may be an accident where she might hit the dashboard or the airbags might injure her when triggered because the seat is too low.

2022 Nissan Pathfinder · Seats · filed with NHTSA Oct 5, 2022 · ODI 11487934

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

3 other manufacturer communications filed against the Nissan Pathfinder under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
PC966/PC980Service bulletinJul 23, 2024VOLUNTARY SAFETY RECALL CAMPAIGN 2022-2023 PATHFINDER AND 2021-2023 ROGUE; DRIVER’S SEAT RAIL INSPECTION INTRODUCTION Nissan is conducting t…
PC987 2023 RogueService bulletinSep 15, 2023Seat Frame Weld *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to inspect, and if necessary replac…
2022-Nissan-PathService bulletinJun 16, 2023OWNER’S MANUAL SUPPLEMENT The information contained within this supplement revises or adds to the “Precautions on Child Restraints” sectio…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan PC968 2022 Pathf a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PC968 2022 Pathf repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PC968 2022 Pathf cover?

The manufacturer filed it against 1 model year: 2022 Nissan Pathfinder. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022 Nissan Pathfinder: built 24 May 2021 – 29 Aug 2022 — the build date is on the certification label in the driver’s door jamb.