Nissan bulletin NTB21-054B
What it saysREAR VIEW MONITOR OR NAVI SYSTEM ISSUES This bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated May 11, 2024, received Jul 19, 2024, about the electrical system. It names 4 model years (2020–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
REAR VIEW MONITOR OR NAVI SYSTEM ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB21-054B | Service bulletin | May 11, 2024 | 11004968 | PDF, 1,732 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 81 complaints with NHTSA since 2015. 20 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
MANUFACTURING DEFECT: 2020 Nissan Titan roof ditch seam sealer failure. Factory sealer cracked/peeled under roof moldings, allowing heavy rainwater ingress into vehicle cab. FAILED WARRANTY REMEDY: Authorized Nissan dealer completed a $0.00 warranty repair on 12/30/2025 at 36,678 miles.
2020 Nissan Titan · Electrical System · filed with NHTSA Oct 4, 2026 · ODI 11768845
The infotainment screen has a very bad glare to it. When backing up and the sun hits it you cant even see the display. While driving and the sun hits the screen the glare is so bad that you cant see anything on the display. My side windows are tinted and that doesn't help.
2021 Nissan Titan · Electrical System · filed with NHTSA Aug 26, 2021 · ODI 11430665
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group17 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB15-049CC | Service bulletin | Mar 30, 2026 | TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne… |
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| PD129 | Emissions | Jan 30, 2025 | VOLUNTARY EMISSIONS RECALL CAMPAIGN 2018-2019 TITAN DIESEL; PM SENSOR ECM REPROGRAM INTRODUCTION Nissan is conducting this voluntary emissio… |
| NTB22-103B | Service bulletin | Aug 15, 2024 | INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021-2024 Armada (Y62) 2022-2024 Frontier (D41) – Pro-X and Pro… |
| NTB22-027B | Service bulletin | Aug 15, 2024 | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please disc… |
| NTB20-085C | Service bulletin | Aug 15, 2024 | TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page.… |
| NTB23-031A | Service bulletin | Jul 22, 2024 | DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks… |
| NTB17-127C | Service bulletin | May 21, 2024 | INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page.… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB21-054B a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB21-054B repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB21-054B cover?
The manufacturer filed it against 4 model years: 2021 Nissan Titan, 2020 Nissan Titan, 2021 Nissan Titan XD, 2020 Nissan Titan XD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 21 Jul 2020 — the build date is on the certification label in the driver’s door jamb.