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Manufacturer communication · Service bulletin

Nissan bulletin NTB20-046G

What it saysVOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Jan 29, 2024, received Feb 8, 2024, about the electrical system. It names 9 model years (2018–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Kind Service bulletin Manufacturer date Jan 29, 2024 Received by NHTSA Feb 8, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB20-046GService bulletinJan 29, 202410249903PDF, 207 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 9 model years this bulletin names have filed 1,089 complaints with NHTSA since 2015. 268 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Nissan Sentra, the 19 owners who gave an odometer reading for Electrical System reported it at a median of 34,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Everytime I turn my car on, there’s a chance that some lights will turn on my dash for absolutely no reason..the car could be parked and getting warmed up and the traction control light,parking collision warning, and front collision light all turn on simultaneously. I have included a photo to get a Better picture!

2020 Nissan Versa · Electrical System · filed with NHTSA Mar 20, 2022 · ODI 11457534

The contact owns a 2019 Nissan Kicks. The contact stated that while the vehicle was parked, the alarm activated independently and was deactivated using the key fob. Later that day the contact went to the vehicle and noticed that the turn signal lights were flashing with an abnormal clicking sound.

2019 Nissan Kicks · Electrical System · filed with NHTSA Nov 5, 2021 · ODI 11439501

Parked the car for roughly 10 minutes. Came back and started car with all lights on dash illuminated. Hard to drive, hard to steer and could not tell how fast vehicle was moving as speedometer didn't work. This has happened before, had it taken to Nissan dealer.

2020 Nissan Altima · Electrical System · filed with NHTSA Apr 18, 2021 · ODI 11412753

In depth: 2019 Nissan Altima electrical problems → · 2019 Nissan Sentra electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

37 other manufacturer communications filed against these Nissan models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB23-048AService bulletinApr 8, 2026DTC P17F4 STORED IN THE TCM IF YOU CONFIRM The customer reports transmission vibration when accelerating, HINT: Vibration occurs during quic…
NTB15-049CCService bulletinMar 30, 2026TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne…
NTB19-042FService bulletinFeb 20, 2025AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION…
PD124Service bulletinAug 30, 2024*****Dealer Announcement***** To ensure continued customer satisfaction and confidence, Nissan is now updating the temporary hold on specifi…
NTB22-027BService bulletinAug 15, 2024DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please disc…
NTB21-037DService bulletinAug 15, 2024DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Pleas…
NTB20-075EService bulletinAug 15, 2024SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075.
NTB23-031AService bulletinJul 22, 2024DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021-2022 Armada (Y62) 2022-2023 Frontier (D41) 2023 Kicks…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB20-046G a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB20-046G repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB20-046G cover?

The manufacturer filed it against 9 model years: 2020 Nissan Altima, 2019 Nissan Altima, 2020 Nissan Kicks, 2019 Nissan Kicks, 2018 Nissan Kicks, 2020 Nissan Murano and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.