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Manufacturer communication · Service bulletin

Nissan bulletin NTB18-041E

What it saysFALSE ACTIVATION OF AEB, FEB, OR FCW IF YOU CONFIRM The following system(s) falsely activated or the customer reports false activation of:  AEB (Automatic Emergency Braking);  FEB (Forward Emergency Braking);  FCW… NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Jan 21, 2025, received Jan 30, 2025, about the forward collision avoidance. It names 2 model years (2017–2018). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

FALSE ACTIVATION OF AEB, FEB, OR FCW IF YOU CONFIRM The following system(s) falsely activated or the customer reports false activation of:  AEB (Automatic Emergency Braking);  FEB (Forward Emergency Braking);  FCW (Forward Collision Warning) ACTION 1. Check Service COMM or Dealer Business Systems (DBS) National Service History to determine if campaign NTB19-064 applies to this vehicle. If the campaign IS applicable to the vehicle you are working on, then this bulletin does NOT apply. ONLY perform campaign NTB19-064. 2. Refer to Repair Overview on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

Kind Service bulletin Manufacturer date Jan 21, 2025 Received by NHTSA Jan 30, 2025 Components Forward Collision Avoidance

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB18-041EService bulletinJan 21, 202511013264PDF, 830 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the automatic emergency braking for the 2018 Rogue →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 1,442 complaints with NHTSA since 2015. 298 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2018 Nissan Rogue, the 99 owners who gave an odometer reading for Forward Collision Avoidance reported it at a median of 9,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

In depth: 2018 Nissan Rogue automatic emergency braking problems → · 2017 Nissan Rogue automatic emergency braking problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

4 other manufacturer communications filed against the Nissan Rogue under the same component group (forward collision avoidance), newest first.

NumberKindDatedNHTSA’s summary
NTB19-033GService bulletinFeb 20, 2025INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CO…
NTB24-043Service bulletinAug 12, 2024SERVICE INFORMATION FOR AEB WARNING WITHOUT DTC STORED SERVICE INFORMATION If the "Automatic Emergency Braking (AEB) system OFF warning ligh…
NTB19-042EService bulletinApr 13, 2024AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard pr…
NTB23-011BService bulletinJun 22, 2023"FORWARD DRIVING AIDS BLOCKED" MESSAGE ON INSTRUMENT PANEL DURING SNOWY/ICY DRIVE WEATHER CONDITIONS, WITH DTC C2582-97 STORED IN LASER/RA…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB18-041E a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB18-041E repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB18-041E cover?

The manufacturer filed it against 2 model years: 2018 Nissan Rogue, 2017 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.