Mitsubishi bulletin TSB-24-54-005
What it saysService Manual Revision -This Technical Service Bulletin provides corrections for Rear Motor removal and installation processes found in the Electric Power Train section within the applicable Service Manuals. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Sep 9, 2024, received Oct 9, 2024, about the electrical system — 3 documents under this number. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Manual Revision -This Technical Service Bulletin provides corrections for Rear Motor removal and installation processes found in the Electric Power Train section within the applicable Service Manuals.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-24-54-005 | Service bulletin | Sep 9, 2024 | 11008819 | |
| TSB-24-54-005 | Service bulletin | Sep 9, 2024 | 11008795 | |
| TSB-24-54-005 | Service bulletin | Sep 9, 2024 | 11008771 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 104 complaints with NHTSA since 2015. 30 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While on even a slight hill, sometimes the car rolls back if I am not moving forward. For example, if ai am stopped at a red light, the car will roll backwards (instead of not moving or going forward). It’s an automatic transmission so this should not occur. I.e. the transmission is already starting to go out b4 35k miles.
2024 Mitsubishi Outlander · Power Train · filed with NHTSA Feb 15, 2026 · ODI 11718148
Check engine light is on. My car is still under 5 year bumper to bumper warranty. My local mitsubishi dealership closed and the nearest one is hours away. I also have a recall. I have called mitsubishi customer service several times only to be put on hold without the ability to talk to someone to get these problems solved
2023 Mitsubishi Outlander · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672356
My 2025 Mitsubishi Outlander PHEV has experienced recurring, severe powertrain failures causing a dangerous 'PHEV System Fault / Power Reduced' limp mode at highway speeds, dropping instantly from 60+ MPH to severely restricted speeds. This creates an immediate risk of a high-speed rear-end collision.
2025 Mitsubishi Outlander · Power Train · filed with NHTSA Sep 15, 2026 · ODI 11764350
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group43 other manufacturer communications filed against the Mitsubishi Outlander under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mitsubishi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-26-54-003 | Service bulletin | Jul 6, 2026 | This Technical Service Bulletin sent to dealers provides guidance to assist dealers with reflashing the ECU-Audio AMP software to remedy iss… |
| TSB-26-54-001 | Service bulletin | Apr 6, 2026 | This Technical Service Bulletin provides the re-start and cold start procedures for the A-IVI (Alliance In-Vehicle Infotainment) to avoid un… |
| TSB-25-54-002 | Warranty extension | Mar 30, 2026 | This revised Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed… |
| TIN-26-54-001 | Service bulletin | Mar 10, 2026 | This revised Technical Information Notice informs dealers of the process for 48V Li-Ion and 12V system battery maintenance. |
| PB-25-54-002 | Service bulletin | Jan 30, 2026 | This parts bulletin provides clarification on the correct part numbers to order / use based upon the situation of repair / replacement. |
| TECH TALK 289 | Other | Nov 21, 2025 | Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
| TIN-25-54-007 | Service bulletin | Sep 24, 2025 | This Technical Information Notice informs dealers that the Apple CarPlay and Android Auto icons do not show up on the display when the radio… |
| TIN-25-54-006 | Service bulletin | Jul 2, 2025 | This Technical Information Notice informs dealers that when evaluating a 2023–2024 Outlander Plug-In Hybrid built before 2/8/2024 for a disc… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-24-54-005 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-24-54-005 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-24-54-005 cover?
The manufacturer filed it against 3 model years: 2025 Mitsubishi Outlander, 2024 Mitsubishi Outlander, 2023 Mitsubishi Outlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.