Mitsubishi bulletin TSB-24-51-003
What it saysService Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Oct 29, 2024, received Nov 6, 2024, about the visibility/wiper. It names 7 model years (2018–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-24-51-003 | Service bulletin | Oct 29, 2024 | 11010052 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 61 complaints with NHTSA since 2015.
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof.
2024 Mitsubishi Eclipse Cross · Visibility/Wiper · filed with NHTSA Aug 25, 2025 · ODI 11682951
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group1 other manufacturer communication filed against the Mitsubishi Eclipse Cross under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-23-55-001 | Service bulletin | Feb 12, 2026 | This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-24-51-003 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-24-51-003 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-24-51-003 cover?
The manufacturer filed it against 7 model years: 2025 Mitsubishi Eclipse Cross, 2024 Mitsubishi Eclipse Cross, 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross, 2020 Mitsubishi Eclipse Cross, 2019 Mitsubishi Eclipse Cross and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.