Mitsubishi bulletin TSB-23-14-001
What it saysThis Technical Service Bulletin provides service manual corrections to the bolt torque information for the radiator cooling fan shroud. NHTSA’s full summary ↓
Mitsubishi filed this with NHTSA as a service bulletin dated Aug 30, 2023, received Sep 6, 2023, about the engine. It names 5 model years (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Technical Service Bulletin provides service manual corrections to the bolt torque information for the radiator cooling fan shroud.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB-23-14-001 | Service bulletin | Aug 30, 2023 | 10241931 | PDF, 1,051 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 50 complaints with NHTSA since 2015. 7 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2020 Mitsubishi Eclipse Cross. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that the engine was making an abnormal thumping sound. The check engine warning light was illuminated.
2020 Mitsubishi Eclipse Cross · Engine · filed with NHTSA Feb 25, 2025 · ODI 11644911
The contact's son owned a 2020 Mitsubishi Eclipse Cross. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle lost motive power. The contact's son was able to restart the vehicle, drove to a local convenience store, and parked the vehicle.
2020 Mitsubishi Eclipse Cross · Engine · filed with NHTSA Jan 4, 2024 · ODI 11563612
know every motor is different and many resources have different stats, The engine in my 2019 Eclipse Cross has excessive oil consumption. The engine is consuming approximately 2.5-quarts (2.3-liters) of oil in approximately 2,500 to 3,000-miles (4,000 to 4,828-kilometers).
2019 Mitsubishi Eclipse Cross · Engine · filed with NHTSA Nov 3, 2023 · ODI 11553418
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group1 other manufacturer communication filed against the Mitsubishi Eclipse Cross under the same component group (engine), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB-22-16-001REV | Service bulletin | Nov 17, 2023 | This Revised Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mitsubishi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mitsubishi TSB-23-14-001 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB-23-14-001 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mitsubishi warranty extension on file lists the ones Mitsubishi has filed.
Which vehicles does TSB-23-14-001 cover?
The manufacturer filed it against 5 model years: 2023 Mitsubishi Eclipse Cross, 2022 Mitsubishi Eclipse Cross, 2020 Mitsubishi Eclipse Cross, 2019 Mitsubishi Eclipse Cross, 2018 Mitsubishi Eclipse Cross. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.