MINI bulletin M840818
What it says?connecteddrive/mini assist system diagnosis information. NHTSA’s full summary ↓
MINI filed this with NHTSA as a service bulletin dated Apr 1, 2020, received Dec 3, 2018, about the equipment — 2 documents under this number. It names 10 model years (2016–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| M840818 | Service bulletin | Apr 1, 2020 | 10175294 | not found |
| M840818 | Service bulletin | Sep 1, 2018 | 10150063 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 156 complaints with NHTSA since 2015. 30 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was pulling into shopping center all dashboard light up warnings etc. started to head home because of prior incident with computer failure. Car stopped mid intersection and went dead. Put it in park restarted and drove home. Headlights and electrical engine would not shut off. Called service to tow to dealership repair.
2018 MINI Countryman · Electrical System · filed with NHTSA Jun 23, 2020 · ODI 11330368
Rear passenger tail light casing/bucket had burnt connections. Replaced casing/bucket and bulb. Worked for short time, tail light failed a second time. Casing/bucket & bulb replaced, again worked for short time and then went out. Took vehicle to another mechanic after passenger side headlight failed.
2016 MINI Cooper · Electrical System · filed with NHTSA Jul 31, 2024 · ODI 11605757
Driving at low speed piercing loud noises came from speakers, buzzing and whining. Noise stayed on with ignition on or off and radio on or off. This occurred two more times on way home. Am waiting for dealer appointment. Have not driven vehicle since
2018 MINI Cooper · Electrical System · filed with NHTSA Dec 7, 2022 · ODI 11496400
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group7 other manufacturer communications filed against these MINI models under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| M120123 | Service bulletin | Jun 1, 2023 | BMW AG has issued a Delivery Stop (effective June 6, 2023) on a certain Model Year 2023 - 2024 MINI vehicles that were produced between Febr… |
| M840322 | Service bulletin | Mar 1, 2023 | The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be t… |
| SIM630122 | Service bulletin | Feb 6, 2023 | Lights. |
| M360119 | Service bulletin | Dec 1, 2021 | New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation… |
| M010218 | Service bulletin | Apr 1, 2019 | N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 da… |
| M540318 | Service bulletin | Oct 1, 2018 | RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough… |
| M310316M0603 | Service bulletin | Mar 21, 2016 | Mini parts logistics TEC 25 wishbone return |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for MINI, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is MINI M840818 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the M840818 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does M840818 cover?
The manufacturer filed it against 10 model years: 2017 MINI Clubman, 2020 MINI Cooper, 2019 MINI Cooper, 2018 MINI Cooper, 2017 MINI Cooper, 2016 MINI Cooper and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.