MINI bulletin M840818
MINI filed this with NHTSA as a service bulletin dated Apr 1, 2020, received Dec 3, 2018, about the equipment — 2 documents under this number. It names 14 model years (2016–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| M840818 | Service bulletin | Apr 1, 2020 | 10175294 | not yet checked |
| M840818 | Service bulletin | Sep 1, 2018 | 10150063 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2016 MINI Cooper S; 2017 MINI Cooper S; 2019 MINI Cooper S; 2020 MINI Cooper S; 2018 MINI JCW Convertible.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is MINI M840818 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the M840818 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does M840818 cover?
The manufacturer filed it against 14 model years: 2017 MINI Clubman, 2020 MINI Cooper, 2019 MINI Cooper, 2018 MINI Cooper, 2017 MINI Cooper, 2016 MINI Cooper and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.