Mercedes-Benz service campaign NCU - 2026070001
What it saysCheck clinch points against fault pattern A (Figure 2) or fault pattern B (Figure 3). NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated Jul 24, 2026, received Jul 28, 2026, about the structure. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCheck/test procedure: 1. Open hood. 2. Check clinch points against fault pattern A (Figure 2) or fault pattern B (Figure 3). Visual inspection of the 12 potentially affected clinch points (Figure 1). A. If clinch points (Figure 1) are found to have defects consistent with fault pattern A (Figure 2), proceed with Work procedure for fault pattern A. B. If clinch points (Figure 1) are found to have defects consistent with fault pattern B (Figure 3), proceed with Work procedure for fault pattern B. C. If all 12 clinch points (Figure 1) are found to be correct (Figure 4), terminate measure. Figure 4: Correct clinch point If all 12 clinch points are correct (Figure 4), terminate measure. Work procedure for fault pattern A: 1. Degrease surface of work area. 2. Apply transparent seam seal to the work area. 3. Use a paintbrush to spread the transparent seam seal in the work area. Work procedure for fault pattern B: 1. Degrease work area. 2. Sand down work area. 3. Remove any protruding pieces of the affected clinch points (Figure 1 & 3). 4. Restore the paintwork with a touch-up paint pen matching the color of the vehicle. 5. Degrease work area. 6. Apply transparent seam seal to the work area. 7. Use a paintbrush to spread the transparent seam seal in the work area.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NCU - 2026070001 | Service campaign | Jul 24, 2026 | 11035268 | PDF, 197 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty |
|---|---|---|
| A 000 989 72 11 | — | — |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group8 other manufacturer communications filed against the Mercedes-Benz CLA-Class under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI82.62-P-078631 | Service bulletin | Sep 14, 2026 | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem… |
| LI72.20-P-075746 | Service bulletin | Aug 24, 2026 | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX… |
| NCU - 2025070007 | Service campaign | Aug 2, 2025 | Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, a heat shield might not have… |
| LI88.60-P-072093 | Service bulletin | Jan 24, 2025 | Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is imp… |
| NCU - 2024110007 | Service campaign | Dec 13, 2024 | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2024 CLA and GLA… |
| CL - 2024110007 | Other | Dec 13, 2024 | Please visit an authorized Mercedes-Benz dealer where they will replace the rear axle flex disk, free of charge. Schedule an appointment by… |
| 2024040014 | Service campaign | May 11, 2024 | Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 CLA (118 platform) vehicles, the upper… |
| LI63.20-P-076328 | Service bulletin | Jul 13, 2023 | Cracking and creaking noise from area of inner B-pillar when driving on rough terrain. Spot welds in the area of the inner B-pillar could… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz NCU - 2026070001 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NCU - 2026070001 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does NCU - 2026070001 cover?
The manufacturer filed it against 1 model year: 2025 Mercedes-Benz CLA-Class. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.