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Manufacturer communication · Service bulletin

Mercedes-Benz bulletin LI91.30-P-079285

What it saysComplaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service bulletin dated Mar 26, 2026, received May 13, 2025, about the electrical system — 3 documents under this number. It names 7 model years (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. However, the voice control erroneously provides feedback that the seat heating has been activated. Cause A26/17 - MBUX multimedia system (Head unit) software Remedy Software E604 (FUP6) corrects the erroneous feedback from the head unit regarding the activation of the seat heating. Important note: The feature "Activation of seat heating via voice control" is only available in vehicles with codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08) Availability: Software FUP6 is planned to be released in Q4 2025. Note: Please do not replace any parts for this concern.

Kind Service bulletin Manufacturer date Mar 26, 2026 Received by NHTSA May 13, 2025 Components Electrical System, Seats, Structure First dated May 9, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
LI91.30-P-079285Service bulletinMar 26, 202611030297PDF, 36 KB
LI91.30-P-079285Service bulletinMay 30, 202511019011PDF, 36 KB
LI91.30-P-079285Service bulletinMay 9, 202511018229PDF, 36 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 426 complaints with NHTSA since 2015. 108 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Mercedes-Benz GLE-Class, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 6,615 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The left side of the digital instrument cluster in my 2022 Mercedes-Benz GLE 450 intermittently goes completely blank while driving. When this occurs, I cannot see critical vehicle information, including my speed, fuel level, warning indicators, and other important vehicle functions. The failure happens randomly and without warning.

2022 Mercedes-Benz GLE-Class · Electrical System · filed with NHTSA Aug 30, 2026 · ODI 11760749

Dashboard screen went black. No information available. Speed, RPM, all warning lights, turn signal lights and all information like fuel level etc. Everything total blank…happened twice and reported to MB dealership but they could not replicate the issue. Have photo of blank screen. Not aware of speed while driving or any warnings

2023 Mercedes-Benz GLE-Class · Electrical System · filed with NHTSA Sep 23, 2026 · ODI 11766441

1. Several times the rear hatch has opened while the car was left unattended. 2. If the hatch opens it could possibly cause a safety issue: a.By opening while driving. This has not happened and I do not know if Mercedes has a safety lock to ensure this could not happen. b.Open while parked at the store, mall, etc.

2023 Mercedes-Benz GLE-Class · Structure · filed with NHTSA Jul 5, 2023 · ODI 11530440

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

86 other manufacturer communications filed against the Mercedes-Benz GLE-Class under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI47.70-P-079912Service bulletinSep 29, 2026Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The…
LI82.60-P-080383Service bulletinSep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up…
NCU - 2026090001Service campaignSep 11, 2026Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the control unit software for…
LI54.71-P-079104Service bulletinSep 11, 2026Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll…
ANN - MY27 XENTRY Comm.OtherSep 11, 2026A solution for the XENTRY and MY27 167 communication issue is now available through addon 26.6.1.33608. If after ensuring you've installed l…
LI54.21-P-080326Service bulletinSep 9, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to th…
LI82.60-P-079747Service bulletinSep 4, 2026Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the…
LI54.65-P-080132Service bulletinAug 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz LI91.30-P-079285 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the LI91.30-P-079285 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does LI91.30-P-079285 cover?

The manufacturer filed it against 7 model years: 2026 Mercedes-Benz GLE-Class, 2025 Mercedes-Benz GLE-Class, 2024 Mercedes-Benz GLE-Class, 2023 Mercedes-Benz GLE-Class, 2022 Mercedes-Benz GLE-Class, 2021 Mercedes-Benz GLE-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.