Mercedes-Benz service campaign 2024110001
What it saysMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018 S-Class (222 platform) vehicles, the engine control unit software does not correspond to current Specifications. NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service campaign dated Dec 6, 2024, received Dec 11, 2024, about the electrical system. It names 4 model years across Mercedes-Benz and Mercedes-Maybach (2018). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Mercedes-Benz · Mercedes-Maybach.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018 S-Class (222 platform) vehicles, the engine control unit software does not correspond to current Specifications. As a consequence, the evaporative leak detection system may not reliably detect leaks of 0.5 millimeters. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the engine control unit software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2024110001 | Service campaign | Dec 6, 2024 | 11011772 | PDF, 404 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themMercedes-Benz 2 model years
Also filed against model years this site has no page for: 2018 Mercedes-Benz S 550.
Mercedes-Maybach 2 model years
Also filed against: 2018 Mercedes-Maybach S 560 4MATIC; 2018 Mercedes-Maybach S 650.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 26 complaints with NHTSA since 2015. 3 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group124 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI47.70-P-079912 | Service bulletin | Sep 29, 2026 | Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The… |
| LI54.30-P-080963 | Service bulletin | Sep 17, 2026 | Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I… |
| LI54.71-P-079104 | Service bulletin | Sep 11, 2026 | Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll… |
| NCU - 2026080001 | Service campaign | Aug 15, 2026 | Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2027 S-Class (223 platform) ve… |
| LI82.85-P-079088 | Service bulletin | Aug 14, 2026 | Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Aud… |
| LI54.65-P-080132 | Service bulletin | Aug 12, 2026 | Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist… |
| LI54.10-P-080880 | Service bulletin | Aug 12, 2026 | Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC lim… |
| LI54.10-P-080881 | Service bulletin | Aug 11, 2026 | Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable.… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz and Mercedes-Maybach, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz 2024110001 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2024110001 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2024110001 cover?
The manufacturer filed it against 4 model years across 2 brands (Mercedes-Benz and Mercedes-Maybach): 2018 Mercedes-Benz S-Class, 2018 Mercedes-Benz S 550, 2018 Mercedes-Maybach S 560 4MATIC, 2018 Mercedes-Maybach S 650. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.