Mazda bulletin SA-054-24
What it saysWhen the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Aug 13, 2024, received Sep 4, 2024, about the electrical system. It names 15 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mazda bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhen the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-054-24 | Service bulletin | Aug 13, 2024 | 11006918 | PDF, 115 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mazda bulletins for one of these models
A weekly email, sent only in a week when Mazda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 990 complaints with NHTSA since 2015. 166 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal.
2023 Mazda Mazda3 · Electrical System · filed with NHTSA Jan 22, 2026 · ODI 11712753
The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY.
2025 Mazda CX-30 · Electrical System · filed with NHTSA Mar 12, 2026 · ODI 11723758
I was denied work on a network issue recall 3 separate times at the dealership I bought the car. The first time I was told it was because of a smell. If I clean the car, they will fix it. I noticed after they were in the car my backup camera didn’t work which I also thought might be a recall but found out it wasnt.
2024 Mazda Mazda3 · Electrical System · filed with NHTSA Aug 7, 2026 · ODI 11755539
In depth: 2024 Mazda CX-90 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group167 other manufacturer communications filed against these Mazda models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 09-027-26 | Service bulletin | Sep 29, 2026 | DESCRIPTION Some CX-70 and CX-90 PHEV vehicles may fail to start (enter READY mode) in cold weather, but the vehicle can often be started su… |
| SA-012-26d | Service bulletin | Sep 18, 2026 | DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional sym… |
| SA-042-26a | Service bulletin | Sep 17, 2026 | Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The chang… |
| SA-041-26a | Service bulletin | Sep 11, 2026 | DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer b… |
| SA-038-26b | Service bulletin | Sep 10, 2026 | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06… |
| SSPE1 | Emissions | Aug 20, 2026 | Special Service Program (SSPE1) - 2026 CX-50 Hybrid – Battery Label Concern Mazda Motor Corporation has decided to conduct a Special Service… |
| SA-054-26 | Service bulletin | Aug 20, 2026 | This Service Alert supersedes the previously issued Service Alerts listed below: The changes are noted in Red. Infotainment Reboot With Nav… |
| SA-053-26 | Service bulletin | Aug 19, 2026 | This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRI… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-054-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-054-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.
Which vehicles does SA-054-24 cover?
The manufacturer filed it against 15 model years: 2025 Mazda CX-30, 2024 Mazda CX-30, 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30, 2025 Mazda CX-50 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.