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Manufacturer communication · Service bulletin

Mazda bulletin SA-008-23a

What it saysSome vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Jun 13, 2023, received Jul 5, 2023, about the wheels. It names 19 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).

Kind Service bulletin Manufacturer date Jun 13, 2023 Received by NHTSA Jul 5, 2023 Components Wheels, Tires

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SA-008-23aService bulletinJun 13, 202310238680not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Mazda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 19 model years this bulletin names have filed 1,147 complaints with NHTSA since 2015.

I was driving approximately 75-80 mph (speed limit for I-90 is 80 mph) on I-90 Eastbound in South Dakota (approximately 5-8 miles from Sioux Falls, SD) in the left-hand lane (passing lane with a minimal shoulder) when I heard a terrible noise that sounded like I had a flat tire and the car began to pull to the left.

2021 Mazda CX-9 · Wheels · filed with NHTSA Sep 6, 2023 · ODI 11542823

The contact owns a 2023 Mazda Mazda3 equipped with Bridgestone Tires, Tire Line: Turanza EL440, Tire Size: 215/45/R18, DOT Number: . The contact stated that while inspecting the vehicle, it was discovered that the front passenger’s side tire had developed a sidewall bubble and the tire was replaced.

2023 Mazda Mazda3 · Tires · filed with NHTSA Jul 1, 2024 · ODI 11598023

Rear wheel bearings failed at approximately 30,000 miles and were replaced by Mazda under warrantee. The same rear wheel bearings failed at approximately 72,000 miles and are available for inspection. Dealer has confirmed bad wheel bearings on both occasions.

2022 Mazda CX-30 · Wheels · filed with NHTSA Sep 12, 2025 · ODI 11686928

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the wheels

Source: same model, same component group

8 other manufacturer communications filed against these Mazda models under the same component group (wheels), newest first.

NumberKindDatedNHTSA’s summary
02-003-26bService bulletinOct 31, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 09/04/26 and 06/24/26 Some…
02-003-26aService bulletinSep 5, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 06/24/26 DESCRIPTION Some v…
02-003-26Service bulletinJun 25, 2026DESCRIPTION Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken 275/45/21" tires, without outs…
SA-002-26Service bulletinJan 6, 2026Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on rad…
SA-020-25aService bulletinNov 19, 2025There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the s…
SA-022-24aOtherJun 7, 2024Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles…
PF-24-07OtherMay 24, 2024Please be advised that the valve stem seals assigned to the 2.5 Skyactiv Turbo engines in GEPC are incorrect. The Diesel Valve Stem seal SH0…
SA-022-24Service bulletinApr 10, 2024Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda SA-008-23a a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SA-008-23a repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.

Which vehicles does SA-008-23a cover?

The manufacturer filed it against 19 model years: 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30, 2023 Mazda CX-5, 2022 Mazda CX-5, 2021 Mazda CX-5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.