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Manufacturer communication · Other

Mazda bulletin PF-24-07

What it saysPlease be advised that the valve stem seals assigned to the 2.5 Skyactiv Turbo engines in GEPC are incorrect. NHTSA’s full summary ↓

Mazda filed this with NHTSA as a manufacturer communication dated May 24, 2024, received Jun 3, 2024, about the wheels. It names 6 model years (2021–2022). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Please be advised that the valve stem seals assigned to the 2.5 Skyactiv Turbo engines in GEPC are incorrect. The Diesel Valve Stem seal SH09-10-1F5A, which is for Diesel engines, is currently listed for these models in GEPC. Please ensure that the proper valve stem seals are used for the 2.5 Skyactiv Turbo engines affected by SSPD5 have the correct valve seal part number PY8W-10-1F5 installed on PYT engines to avoid any potential issues.

Kind Other Manufacturer date May 24, 2024 Received by NHTSA Jun 3, 2024 Components Wheels

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PF-24-07OtherMay 24, 202411000679PDF, 76 KB

What the document itself lists

The manufacturer titles it “2.5 Skyactiv Turbo Engine (PYT) Valve Seal GEPC Error”.

Parts the bulletin names

Part numberDescriptionQtyFind it
SH09-10-1F5A——eBay Motors →
PY8W-10-1F5installed on PYT engines to avoid—eBay Motors →

Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 389 complaints with NHTSA since 2015.

I was driving approximately 75-80 mph (speed limit for I-90 is 80 mph) on I-90 Eastbound in South Dakota (approximately 5-8 miles from Sioux Falls, SD) in the left-hand lane (passing lane with a minimal shoulder) when I heard a terrible noise that sounded like I had a flat tire and the car began to pull to the left.

2021 Mazda CX-9 · Wheels · filed with NHTSA Sep 6, 2023

Rear wheel bearings failed at approximately 30,000 miles and were replaced by Mazda under warrantee. The same rear wheel bearings failed at approximately 72,000 miles and are available for inspection. Dealer has confirmed bad wheel bearings on both occasions.

2022 Mazda CX-30 · Wheels · filed with NHTSA Sep 12, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the wheels

Source: same model, same component group

6 other manufacturer communications filed against these Mazda models under the same component group (wheels), newest first.

NumberKindDatedNHTSA’s summary
SA-002-26Service bulletinJan 6, 2026Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on rad…
SA-020-25aService bulletinNov 19, 2025There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the s…
SA-022-24aOtherJun 7, 2024Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles…
SA-022-24Service bulletinApr 10, 2024Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles…
SA-013-24Service bulletinFeb 16, 2024Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the v…
SA-031-23Service bulletinMay 17, 2023Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda PF-24-07 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PF-24-07 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PF-24-07 cover?

The manufacturer filed it against 6 model years: 2022 Mazda CX-30, 2021 Mazda CX-30, 2021 Mazda CX-5, 2021 Mazda CX-9, 2021 Mazda Mazda3, 2021 Mazda Mazda6. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.