Mazda warranty extension CSP14 CSP15
What it saysMazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to implement two Customer Service Programs (CSP14 & CSP15). NHTSA’s full summary ↓
Mazda filed this with NHTSA as a warranty extension dated Sep 24, 2026, received May 4, 2026, about the service brakes — 8 documents under this number: CSP14_CSP15 Dlr FAQs b, CSP14_CSP15 Dlr FAQs a, CSP14 CSP15 Parts_Warr b, CSP14 CSP15 Parts_Warr a and 4 more. It names 5 model years (2024–2026). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to implement two Customer Service Programs (CSP14 & CSP15). The coverage and terms for affected VINs are listed below in this Dealer email and in the Owner Letter. Only certain vehicles are covered (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior where “CSP14 or CSP15” respectively, are listed in Warranty Vehicle Inquiry. Please make sure to also utilize the Dealer FAQ’s that will be posted on Mazda Global Service Support (MGSS) for any customer inquiries. Owner Notification: Parts to support the CSPs are in production and not available at this time. Due to the limitation of parts availability, there will be multiple notices to customers advising when parts are available as described in the schedule below. The initial customer notification will explain the program overview and coverage terms and conditions. We will also send another dealer email with second and any further subsequent notifications. Owner Mailing Schedule • First notification: Inform customers of the above details (mailing Thursday April 22, 2026). • Second notification: Inform a limited group of initial customers that repair parts are available (Planned to start in June 2026). Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage. Special Coverage for Older or Higher‑Mileage Vehicles: If the vehicle is over 3 years old or past 36,000 miles, but is currently experiencing brake squeal, the owner will have three months (starting from the date Mazda sends the Parts Available Notice Letter) to receive the redesigned brake pads for free.
One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| CSP14_CSP15 Dlr FAQs b | Warranty extension | Sep 24, 2026 | 11037894 | PDF, 692 KB |
| CSP14_CSP15 Dlr FAQs a | Warranty extension | Aug 25, 2026 | 11036732 | PDF, 688 KB |
| CSP14 CSP15 Parts_Warr b | Warranty extension | May 29, 2026 | 11033592 | PDF, 217 KB |
| CSP14 CSP15 Parts_Warr a | Warranty extension | May 29, 2026 | 11033591 | PDF, 249 KB |
| CSP14 CSP15 Dlr Ltr a | Warranty extension | May 29, 2026 | 11033590 | PDF, 605 KB |
| CSP14 CSP15 Parts Warr | Warranty extension | Apr 23, 2026 | 11032010 | PDF, 229 KB |
| CSP14 CSP15 FAQ | Warranty extension | Apr 23, 2026 | 11032009 | PDF, 81 KB |
| CSP14 CSP15 Dlr Ltr | Warranty extension | Apr 23, 2026 | 11032008 | PDF, 97 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 587 complaints with NHTSA since 2015. 9 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Vehicle has been squealing countlessly when braking about 1 to 2 days after leaving the dealership in September 2024 up until current. The vehicle has been out of commission for more than 15 days while attempts to repair the issue at local Mazda dealerships.
2025 Mazda CX-70 · Service Brakes · filed with NHTSA May 20, 2025 · ODI 11662058
The brakes make noise. I asked Mazda if there were any recall. The service person replied there is on the brakes but they were doing it in groups and it was not my group yet
2025 Mazda CX-90 · Service Brakes · filed with NHTSA Sep 13, 2026 · ODI 11763883
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the service brakes
Source: same model, same component group23 other manufacturer communications filed against these Mazda models under the same component group (service brakes), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| CSP14 | Warranty extension | Sep 24, 2026 | Dear Mazda Owner: You are receiving this notice because Mazda’s records indicate that you have a 2024-2026 Mazda CX-90 vehicle manufactured… |
| 04-003-26a | Service bulletin | Jun 10, 2026 | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 04-003/26 05/29/26 DESCRIPTION Some v… |
| 04-003-26 | Service bulletin | May 30, 2026 | Some vehicles may exhibit a squeaking noise from the rear brake during deceleration, and the noise is particularly noticeable during braking… |
| CSP15 | Warranty extension | Apr 23, 2026 | You are receiving this notice because Mazda’s records indicate that you have a 2025-2026 Mazda CX-70 vehicle manufactured before November 19… |
| SA-029-26 | Service bulletin | Apr 21, 2026 | This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DE… |
| 09-003-26 | Service bulletin | Jan 13, 2026 | Some vehicles may exhibit a key-in lock situation when the speed-sensitive door lock activates unexpectedly while idling in the P-range. Thi… |
| SA-057-25 | Service bulletin | Dec 5, 2025 | A technician may report that DTC U0415:68 - VCM (Vehicle Control Module) cannot be cleared after replacing the DSC… |
| SA-055-25 | Service bulletin | Nov 26, 2025 | Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda CSP14 CSP15 a recall?
No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the CSP14 CSP15 repair free?
A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does CSP14 CSP15 cover?
The manufacturer filed it against 5 model years: 2026 Mazda CX-70, 2025 Mazda CX-70, 2026 Mazda CX-90, 2025 Mazda CX-90, 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.