Mazda bulletin 05-003-24
What it saysSome customers may feel a slight surge when driving at around 60 mph (100 km/h) in EV mode and decelerating with the accelerator pedal not fully released. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated May 21, 2024, received Jun 3, 2024, about the power train. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some customers may feel a slight surge when driving at around 60 mph (100 km/h) in EV mode and decelerating with the accelerator pedal not fully released. If the accelerator pedal is fully released, the concern does not occur. This may be caused by improper torque control occurring for some shift down occasions. To eliminate this concern, the control software of the TCM has been modified.
Trouble codes it names: P2610 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 05-003-24 | Service bulletin | May 21, 2024 | 11000672 | PDF, 183 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 5555-21-100 | — | — | eBay Motors → |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 440 complaints with NHTSA since 2015. 31 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group37 other manufacturer communications filed against the Mazda CX-90 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PF-26-04 | Other | Sep 30, 2026 | SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicabl… |
| SA-0-57-26 | Service bulletin | Aug 20, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-074/24 10/04/24 DESCRIPTION Some c… |
| SA-029-26 | Service bulletin | Apr 21, 2026 | This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DE… |
| SA-056-25 | Service bulletin | Nov 27, 2025 | When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production… |
| SA-040-25a | Service bulletin | Nov 18, 2025 | A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with l… |
| SA-040-25 | Service bulletin | Aug 27, 2025 | A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with l… |
| SA-022-25 | Service bulletin | May 14, 2025 | Due to a manufacturing change, the CX-70/CX-90 transmission has undergone a transmission part design change when replacing the transmission… |
| 03-001-25 | Service bulletin | Feb 8, 2025 | Some vehicles may experience differential oil leaking from the oil seal (RH side) at the front differential. This is caused by an inappropri… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 05-003-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 05-003-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 05-003-24 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 25 Jan 2024 — the build date is on the certification label in the driver’s door jamb.