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Manufacturer communication · Service bulletin

Mazda bulletin 01-005-25

What it saysSome customers may complain of an engine restart failure after i-stop activation, following a stop after low-speed driving (below 20 km/h). NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Aug 11, 2025, received Sep 4, 2025, about the engine. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2022-2023 CX-30 (Mexico built) before 1 Sep 2023 “Produced before Sept. 1, 2023”
2022-2023 Mazda3 (Mexico built) before 11 Sep 2023 “Produced before Sept. 11, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some customers may complain of an engine restart failure after i-stop activation, following a stop after low-speed driving (below 20 km/h). Engine restart is possible with key operation. This problem occurs when an IR request happens during an extremely short period (a few milliseconds) while transitioning to i-stop control, such as when the brake is released. In this case, the engine may fail to restart due to improper i-stop control. This concern has been eliminated through a PCM control software modification.

Kind Service bulletin Manufacturer date Aug 11, 2025 Received by NHTSA Sep 4, 2025 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
01-005-25Service bulletinAug 11, 202511022616PDF, 181 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
5555-18-881——

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 94 complaints with NHTSA since 2015. 13 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My 2023 Mazda 3 started to have a more terrible and annoying rattle after 3000 miles. The engine will resonate and knock when it reaches a certain speed. The slow speed light throttle acceleration rattles. The most annoying thing is the multiple rattles inside, dash, door panels, and roof. It is like a can in the summer.

2023 Mazda Mazda3 · Engine · filed with NHTSA Nov 30, 2024 · ODI 11628034

At around 26,528 miles my 2022 CX-30 2.5s (not the turbo) developed a "Low Oil Pressure" warning while driving between 55-65mph on 07/06/2025. The car has had regular oil and filter changes about every 5K miles. The last oil and filter change was at 25,259 mileage on 05/25/2025. There aren't any visible oil leaks.

2022 Mazda CX-30 · Engine · filed with NHTSA Jul 6, 2025 · ODI 11671440

The contact owns a 2023 Mazda. The contact stated that the vehicle was braking randomly while driving. There was an unknown malfunction code that flashed quickly. The steering was stiff and failed to turn. The steering wheel adjusted and guided the vehicle into the wrong lane. The RPM was sporadically reeving.

2023 Mazda CX-30 · Engine · filed with NHTSA May 14, 2026 · ODI 11737807

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

52 other manufacturer communications filed against these Mazda models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Mazda list.

NumberKindDatedNHTSA’s summary
SA-060-26Service bulletinOct 1, 2026NOTE: This service information only applies to vehicles with PYUKD engine and EGR. DESCRIPTION DTC P0402 EGR malfunctions may be falsely det…
DRW59Service campaignSep 25, 2026Subject: Notification of Dealer Re-Work (DRW59) – 2026MY CX-30 and 2026MY Mazda3 - Check Engine Light On With DTC P0126:00 Dear Mazda Deale…
SA-038-26aService bulletinSep 4, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCR…
01-010-26Service bulletinAug 10, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION S…
SA-048-26Service bulletinAug 6, 2026Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnorma…
SA-041-26Service bulletinJun 19, 2026This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter a…
09-019-26Service bulletinJun 18, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/2…
SSPD5Warranty extensionApr 29, 2026SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settle…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda 01-005-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 01-005-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.

Which vehicles does 01-005-25 cover?

The manufacturer filed it against 4 model years: 2023 Mazda CX-30, 2022 Mazda CX-30, 2023 Mazda Mazda3, 2022 Mazda Mazda3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022-2023 CX-30 (Mexico built): built before 1 Sep 2023; 2022-2023 Mazda3 (Mexico built): built before 11 Sep 2023 — the build date is on the certification label in the driver’s door jamb.