Maserati service campaign RAPID UPDATE 801
What it saysThis Rapid Update instructs dealers to inspect the front seat lumbar support system on certain Maserati Grecale vehicles. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service campaign dated Sep 8, 2025, received Sep 15, 2025, about the seats — 1 document under this number: MAS004871 RU 25-25. It names 4 model years (2022–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
Get the next Maserati Grecale bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Rapid Update instructs dealers to inspect the front seat lumbar support system on certain Maserati Grecale vehicles. The goal is to confirm proper operation of the inflation/deflation cycle and, if necessary, replace the lumbar support.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004871 RU 25-25 | Service campaign | Sep 8, 2025 | 11023127 | PDF, 273 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Maserati Grecale.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Maserati bulletins for the Grecale
A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 13 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group2 other manufacturer communications filed against the Maserati Grecale under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| CUSTOMER SERVICE NOTIFICATION 787 | Other | Jun 9, 2025 | Certain Maserati Grecale (M182) Trofeo listed in MODISCS+ are involved in a Customer Service Notification (CSN) concerning the RSRA… |
| MAS003888 | Service bulletin | Dec 15, 2023 | Rapid Update 686 for the verification and possible restoration of the Bowden cable connection check for folding the rear seats. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati RAPID UPDATE 801 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the RAPID UPDATE 801 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does RAPID UPDATE 801 cover?
The manufacturer filed it against 4 model years: 2025 Maserati Grecale, 2024 Maserati Grecale, 2023 Maserati Grecale, 2022 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.