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Manufacturer communication · Service bulletin

Maserati bulletin MAS003888

What it saysRapid Update 686 for the verification and possible restoration of the Bowden cable connection check for folding the rear seats. NHTSA’s full summary ↓

Maserati filed this with NHTSA as a service bulletin dated Dec 15, 2023, received Jan 22, 2024, about the seats. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Rapid Update 686 for the verification and possible restoration of the Bowden cable connection check for folding the rear seats.

Kind Service bulletin Manufacturer date Dec 15, 2023 Received by NHTSA Jan 22, 2024 Components Seats

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MAS003888Service bulletinDec 15, 202310249046not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Maserati files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 13 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

2 other manufacturer communications filed against the Maserati Grecale under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
RAPID UPDATE 801Service campaignSep 8, 2025This Rapid Update instructs dealers to inspect the front seat lumbar support system on certain Maserati Grecale vehicles. The goal is to co…
CUSTOMER SERVICE NOTIFICATION 787OtherJun 9, 2025Certain Maserati Grecale (M182) Trofeo listed in MODISCS+ are involved in a Customer Service Notification (CSN) concerning the RSRA…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Maserati MAS003888 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the MAS003888 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does MAS003888 cover?

The manufacturer filed it against 2 model years: 2024 Maserati Grecale, 2023 Maserati Grecale. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.