Maserati bulletin MAS003814
What it saysRapid Update 677 to carry out a taping procedure of the connector of the air pipes of the rear suspension. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service bulletin dated Oct 24, 2023, received Dec 4, 2023, about the suspension. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRapid Update 677 to carry out a taping procedure of the connector of the air pipes of the rear suspension.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS003814 | Service bulletin | Oct 24, 2023 | 10245723 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 2 complaints with NHTSA since 2015. 1 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Maserati GranTurismo. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly and aggressively pulled to the right while the contact was in the middle lane. There were no warning lights illuminated.
2024 Maserati GranTurismo · Suspension · filed with NHTSA Feb 24, 2026 · ODI 11720130
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group13 other manufacturer communications filed against the Maserati GranTurismo under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Maserati list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS004990 MTB 25-46 | Other | Dec 24, 2025 | This bulletin provides updated information regarding the serviceability of the transfer case flange kit for Grecale, GranTurismo, and GranC… |
| MAS004931 MTB 25-38 | Other | Oct 30, 2025 | This bulletin provides guidance to the authorized service network regarding a specific repair procedure applicable to the front axle transf… |
| MAS004834 DS 25-27 | Other | Aug 5, 2025 | This document outlines the correct diagnostic and evaluation procedure when oil traces or leakage are observed on front or rear shock absor… |
| MAS004673 DS 25-09 | Other | Apr 4, 2025 | GranTurismo, GranCabrio: Air Suspension System Diagnosis This Technical bulletin serves as a guide and provides additional diagnostic info f… |
| RAPID UPDATE #658 669 684 712 | Service campaign | Feb 3, 2025 | Maserati Granturismo – Air Springs Replacement Important note on spare parts. As recently communicated in Rapid Update #658 669 684 712 reg… |
| MAS004471 MTB 24-39 | Other | Dec 17, 2024 | This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on GranTurismo and som… |
| MAS004419 MTB 24-35 | Other | Oct 31, 2024 | This technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identifi… |
| MAS004068 MTB 24-19 | Other | May 1, 2024 | The Maserati Grecale and New Granturismo offer an air suspension system… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS003814 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS003814 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS003814 cover?
The manufacturer filed it against 1 model year: 2024 Maserati GranTurismo. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.